Our goal is to always depart on time, but on occasion weather and other events impact our schedule – and yours. We know your time is valuable, and we’ll do our best to get you back on track as soon as possible. If your flight is canceled or a delay causes you to miss your connection, we’ll rebook you on the next flight with available seats.
We will reroute your bags automatically when you check in for your new flights.
There are 3 ways to view your new trip or to choose a different flight:
Once you log in, you can view trip changes or choose a different flight:
Set up push notifications to stay updated on flight status and get boarding reminders.
Don't have the app?
If your flight has changed, you’ll see your updated flight in ‘Your trips.’ You can accept what we’ve selected for you, or you can choose a new flight.
Scan your boarding pass or enter your confirmation code to see your updated trip details. From there you can also switch your flight and print your new boarding passes.
Please read our conditions of carriage for more information about delays, cancellations and diversions.
