U.S. Travel Policy

Information is current as of November 7, 2012

East Coast U.S. Travel Information

Current Operations

Due to severe weather projected for the Northeast this week, American Airlines and American Eagle are suspending operations on Nov. 7, in Philadelphia (PHL) at noon and at all New York-area airports by 3 p.m. You may check the status of your flight here.

Operations at these airports are expected to start up again the morning of Thursday, Nov. 8. American and American Eagle have canceled 365 flights to, from and through these airports on Nov. 7 and 8. Additional delays and cancellations may occur as American resumes operations in New York and Philadelphia.

American has partnered with the American Red Cross to aid people affected by the storm. To donate, please visit our relief efforts page.

Your safety and the safety of our people is always our top concern. We appreciate your patience and encourage you to continue to check here for the latest information. Please view the policy below for flexible options to change your travel plans.

Options for our Customers

Customers whose tickets were issued no later than Nov. 6 and are scheduled to travel Nov. 7 or Nov. 8 on American Airlines, American Eagle or AmericanConnection flights to, from or through the airports listed below may change flights without penalty, have the ticket-reissue charge waived for one ticket change, and begin travel as late as Nov. 15 under American's current travel waiver

Northeast Weather Travel Policy

Due to weather in the Northeast, American Airlines offers customers the convenience to change their plans. Customers ticketed to travel on AA flights to/from/through the airports listed may change flights as shown below.

If you are traveling to or from: On the following dates: And your ticket was issued no later than: You may travel:
  • Hartford, CT (BDL)
  • New York Kennedy, NY (JFK)
  • New York LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Westchester County / White Plains, NY (HPN)
 7 -8 November, 2012 6 November, 2012 8 - 15 November, 2012

The ticket reissue charge will be waived for one ticket change. NOTE: Due to the extension of this travel policy, customers who made a previous change are allowed an additional change at no charge.

To change travel dates or for inquiries regarding destination changes, please contact American Airlines Customer Service or your travel agent, whichever issued your original documents to discuss re-booking options.

New York Area Travel Policy

Due to the hurricane, American Airlines offer customers the convenience to change their plans. Customers ticketed to travel on AA flights to, through or from the airport listed may change flights as shown below.

If you are traveling to or from: On the following dates: And your ticket was issued no later than:

You may travel:
  • New York Kennedy, NY (JFK)
  • New York LaGuardia, NY (LGA)
  • Newark, NJ (EWR)

31 October - 9 November, 2012

 5 November, 2012

1 November -20 December, 2012

The ticket reissue charge will be waived for one ticket change. NOTE: Due to the extension of this travel policy, customers who made a previous change are allowed an additional change at no charge.

To change travel dates or for inquiries regarding destination changes, please contact American Airlines Customer Service or your travel agent, whichever issued your original documents to discuss re-booking options.