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Heathrow Express provides train service every 15 minutes nonstop from Heathrow Airport to London's Paddington Station, seven days a week. Buy Heathrow Express train tickets inflight, at your JFK or DFW Airport departure gate, or at the DFW Airport Terminal D Admirals Club.
FREQUENTLY ASKED QUESTIONS
Why is Heathrow Express ideal for American Airlines passengers?
- Journey time of 15 minutes from Terminal 3 to Paddington Station.
- Trains depart every 15 minutes.
- At least 3 times cheaper and 3 times faster than a taxi.
- The only dedicated, non-stop train service to central London.
- Stylish, air-conditioned carriages with comfortable seats, extra legroom and plenty of luggage space.
- Uninterrupted mobile phone coverage.
- Free Wi-Fi onboard for all passengers.
- Onboard 'Express TV' showing BBC News and entertainment shows.
- Choice of First Class and Express Class travel.
How do I buy a ticket?
An OnTouch representative will be located in the departure lounge prior to your American Airlines flight to London, or in the Admirals Club, to offer you the opportunity to buy Heathrow Express tickets for your arrival in London. Only credit cards are accepted.
The representative will ask you whether you want First Class or Express Class (regular) tickets, Adult or Child and round trip or one way.
| Ticket Name |
Adult Fare |
Child Fare |
| Express Class One-Way | £18.00 | £ 9.00 |
| First Class One-Way | £26.00 | £13.00 |
| Express Class Round-Trip | £32.00 | £16.00 |
| First Class Round-Trip | £50.00 | £25.00 |
What is OnTouch™?
OnTouch is a new travel-relevant, destination-based service provided by GuestLogix to help travelers get more out
of their trip with American Airlines. GuestLogix is the world's leading provider of onboard retail technology to the passenger travel industry.
What is Paddington?
Paddington is one of London's largest railway stations located in west central London, close to the West End and all of the main shops and theatres.
What are my travel options once I get to Paddington?
Paddington is on the London Underground (Tube) system, so you're well connected to the rest of London. You also have the option to continue your
journey on a London Transport bus or pick up a licensed taxi (black cab) at the cab rank.
What do I do if I have lots of luggage?
There's plenty of luggage space on board our trains, and our well-trained staff are on hand to help.
How do I get back to the airport?
Heathrow Express trains depart from Paddington station every 15 minutes. The first train leaves at 05:10. If you buy a return
ticket from our representatives at the gate, you can save time and money.
How do I contact Heathrow Express if I have a problem?
You can speak to Heathrow Express gate agent or conductor. Otherwise you can email Heathrow Express directly at
queries.hex@airexp.co.uk.
When is the last train from Heathrow to Paddington?
The last train will depart for Paddington Station at approximately 11:48 pm GMT every day.
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