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Special Assistance Level And Type |
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Assistance Level
Every person with a challenge or disability is different and you are the best judge of the service you require. American and American Eagle employees are trained to assist our customers with disabilities. If we are doing more or less than you need, please let us know. American and American Eagle have specially trained employees at every airport to answer your questions or resolve an issue. American also has a centralized internal corporate resolution staff to assist airport personnel, available by telephone 24 hours a day.
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Assistance Type
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American and American Eagle offer a wide variety of special assistance, most commonly:
- TDD reservation services
- Assistance from the ticket counter to the aircraft
- Assistance to connecting flights
- Courtesy wheelchairs
- Braille Safety Briefing cards
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Reservations
