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Assistance Inflight And Aircraft Accessibility |
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- Braille Safety Cards
Every American Airlines and American Eagle aircraft has Safety Briefing Cards printed in Braille and large print for our customers who have vision disabilities.
- Captioned Safety Video
Where aircraft safety briefings are administered by video, open captioning is provided as standard for our customers with hearing disabilities.
- Individual Safety Briefings
Individual safety briefings are given to any customer with a disability. Included in the briefing is an explanation of exit locations, as well as communication regarding the most efficient and appropriate way to provide assistance.
- Stowage of Carry-on items
Assistance with loading and retrieval of carry-on items and small assistive devices stowed onboard the aircraft is furnished upon request.
- Onboard Wheelchair
Flight attendants will provide assistance to customers in getting from their seats to the aircraft lavatory and back during flight by using the onboard wheelchair. Every jet aircraft has a collapsible chair available, custom-designed for onboard use. Customers must be semi-ambulatory and able to transfer themselves into and out of these chairs.
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