5th February
Bad weather and snow are affecting many parts of the UK. This may well cause disruptions, delays and cancellations to the operation of our flights both to and from the USA.
In addition all airlines flying out of London Heathrow on Sunday February 5th have been asked to reduce their number of flights to help ease potential congestion as a result of the
bad weather.
Our teams are continuously monitoring the situation to provide regular updates and all customers due to travel in the coming days are advised to check the status of their flights regularly and before leaving for the airport. If your flight has been cancelled then please do not travel to the airport and follow the instructions detailed below in the Travel Policy section.
To Check Your Flight
For live flight information, please enter your flight number here.
If Your Flight Is Delayed
In the case of flight delays, please arrive at the airport to check-in based on your original scheduled departure time. Check-in will continue to close 60 minutes prior to this time and passengers arriving after this time will be unable to fly.
If Your Flight Is Cancelled
If your flight has been affected by the current situation, American may have already revised your flight schedule. To access your itinerary click here, you will need to enter your first name, last name and six-digit record locator. Alternatively, please contact American Airlines Customer Service or your travel agent depending on who issued your original documents to discuss your rebooking options.
Travel Policy
Due to winter weather, American Airlines and British Airways offer customers the convenience to change their plans. Customers ticketed to travel on AA flights or AA* flights operated by British Airways from or through the airports listed may change flights as shown below.
If you are traveling to/from/through:
London City, England (LCY)
London Gatwick, United Kingdom (LGW)
London Heathrow, United Kingdom (LHR)
Departing February 5th 2012 And:
Your ticket was issued no later than: February 3, 2012
You may begin travel as late as: February 9, 2012
The ticket reissue charge will be waived for one ticket change.
Please contact American Airlines Customer Service or your travel agent, whichever issued your original documents to discuss re-booking options.
