	Home \| Login \| Worldwide Sites \| AA.com U.S. \| Contact AA \| FAQ

Featuring:

Customer Service

Please note there is a £15 service fee per ticket for telephone bookings and Airport Ticket Office transactions in the UK. Voluntary changes to a ticket that does not contain any flight operated by AA may incur a service fee in addition to any change fee applicable to the fare.

Reservations / AAdvantage® / Web Support

Phone: United Kingdom
+44-(0)207-365-0777

07:00 - 19:00
Monday - Friday
08:30 - 17:00 Saturday -Sunday

Contact for: * General Enquiries
* Baggage Enquiries
* Booking a flight
* Booking award travel
* Checking upgrade availability, or the status of an upgrade request
* General questions for award travel using American Airlines or other participant airlines
* Award reinstatements
* AAdvantage Account information
* General programme questions about earning and using miles
* Promotion registration
* Missing mileage and account problems
* Elite status and benefits
* Website booking/Password Assistance
* Website Navigation
* Website Technical Support
* Website Comments and Questions
* Groups - for 10 or more people traveling to the same destination please visit www.aa.com/groups

Customer Relations

Address: American Airlines Customer Relations
Fenward House
Arkle Road
Sandyford Industrial Estate
Dublin 18
Ireland Contact for: * Past Travel Experience

* Praise/Compliments
* Concerns/Complaints
* Suggestions/Comments
Email AA Customer Relations

*Still on your trip or haven't yet departed? Please contact American Airlines Reservations. Phone numbers are listed under Reservations above.

Refunds

For all tickets issued by a travel agency, passengers must contact the travel agency that issued the ticket directly.
Electronic tickets booked on AA.com United Kingdom or AA.com U.S.

You can now request refunds and check the status of a refund at www.refunds.aa.com
You can request a duplicate receipt on this site if your ticket was issued within the last 9 months.
Alternatively, contact Reservations.

Paper tickets

If you are holding a paper ticket, please mail the original ticket and boarding pass (if partially used) to the address below. Please keep a copy of the ticket for your records.

American Airlines
Refunds Department
23-59 Staines Road
Hounslow
Middlesex TW3 3HE
England
Fax: +44-(0)87-0762-1057

| | | |

| |