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Refunds - Change Form of Payment


Refunds - Change Form of Payment

American Airlines charges a fee of $50 USD to process a change in the form of payment (FOP) on a sale previously reported. Example: cash to credit card, credit card to cash, one credit card to another credit card.

Any form of payment change involving a voucher is not possible.

Change of FOP may be submitted if travel has already commenced but the ticket must not be more than 1 year old. If the ticket is more than 1 year old, change of FOP will not be processed.

To Change The FOP:
If new FOP is credit card, fill out Universal Charge Form with new credit card imprint and cardholders signature. Obtain approval code for the charge. Date the UCC form with the date the approval was received . Signature on file is accepted.

Make a copy of the Airline Recording Corporation (ARC) report in which the ticket was reported, and a copy of the ticket itself.

Send the Universal Charge Form, if applicable, the copy of the ARC report, copy of the ticket, and $50 USD per ticket on a separate UCC form / check and a cover letter explaining the change needed to the following:

Cash to Credit Card:
American Airlines
P.O. Box 200025
Attn: Refund Customer Service
El Paso, TX 88520-0025

Credit Card to Cash Or Credit Card to A Different Credit Card:
American Airlines
P.O. Box 200025
Attn: Refund Customer Service
El Paso, TX 88520-0025



 


Updated October 27, 2011

Information contained on this website is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.