Corporate Responsibility

Responsibility Comes First

At American Airlines Responsibility Comes First.

With almost 88,000 full-time and part-time employees worldwide, we understand that our responsibility as a global citizen begins with our people and extends to communities around the world. Our sustained investment in responsible business practices takes many forms—from ethical governance to our commitment to diversity and inclusion, to our focus on safety, the environment, and giving back to our communities. We continuously strive to make a positive impact in the lives of our customers, employees, shareholders, and in the communities and environments where we live, work and play.

CEO Letter

We have a responsibility to drive the best possible outcomes for all our stakeholders. Our CEO, Tom Horton, describes how the actions we are taking within the context of our strategic objectives not only position us for financial success, but also help us deliver positive environmental, social and economic change.
Read the full letter here

Performance and Goals

Performance and Goals

We track our progress and share our achievements and goals with stakeholders.
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Environment

Corporate Responsibility: Environment

We are implementing innovative ideas and wise investments that will minimize our company's environmental footprint.
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Communities

Corporate Responsibility: Communities

We are a part of the communities we serve and are deeply committed to supporting important causes and local economic development.
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Our Approach

Corporate Responsibility: Our Approach

We have structured our corporate responsibility report to respond to our stakeholders' interests and concerns.
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Customers

Corporate Responsibility: Customers

We seek to earn customer loyalty by consistently meeting and exceeding our customers' expectations.
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Employees

Corporate Responsibility: Employees

We strive to make our company a good place for good people to work by devoting ourselves to creating and maintaining a safe, inclusive and respectful work environment.
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Profile

Corporate Responsibility: Profile

Our operations span the globe and rest on a strong foundation of corporate governance, business ethics and public policy involvement.
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