U.S. - Canada General Rules (CGR1)
CGR-1 TABLE OF CONTENTS
Rule Title
0001 Application of Tariff
0002 Electronic Fare Rules
0005 Definitions
0010 Passports, Visas and Customs
0020 Capacity Limitations
0024 Taxes or Other Charges
0028 Miscellaneous/Extraordinary Charges/Surcharges
0033 Carriage of Non ambulatory Passengers
0035 Refusal to Transport
0040 Electronic Surveillance of Passengers and Baggage
0050 Acceptance of Children
0055 Service Animal/Dogs to Detect Explosives and Drugs/Dogs for Search and Rescue
0060 Seating of Blind/Deaf Passengers
0080 Inflight Entertainment Service
0090 Pre Planned Oxygen Service
0095 Claims
0100 Tickets - General
0105 Ticket Validity
0115 Confirmation of Reserved Space
0135 Cancellation of Reservations
0160 Statement of Fares and Charges
0165 Construction of Fares
0170 Round Trip Fares
0175 Circle Trip Fares
0180 Stopovers
0185 Routings
0187 Minimum Fares
0190 Acceptance of Baggage
0195 Conditions and Charges for Acceptance of Special Items
0200 Conditions and Charges for Acceptance of Live Animals
0205 Checked and Carry-On Baggage
0215 Cabin-Seat Baggage and Charges
0220 Baggage Allowance
0225 Excess Baggage Charges
0230 Liability - Baggage
0231 Time Limitations on Claims and Actions for Baggage
0235 Failure to Operate on Schedule
0240 Failure to Operate on Schedule or Failure to Carry
0245 Denied Boarding Compensation
0255 Rerouting
0260 Refunds - Involuntary
0270 Refunds - Voluntary
0275 Refunds Involving Foreign Currency
0390 Prepaid Ticket Advice Charges
APPLICATION OF TARIFF
- Rules in this tariff constitute the conditions upon which AA
(American Airlines, American
Eagle and American Connection carriers, including Chautauqua
Airlines) transports or agrees to transport and are expressly
agreed to by the passenger to the same extent as if such rules were
included as conditions in the contract of carriage.
- Carrier Liability to Passengers - Referenced in Rule 230.
- Changes in Rules, Fares and Charges
Except as otherwise provided
within specific fare rules, transportation is subject to the rules,
fares, and charges in effect on the date of carriage covered by the flight coupon
presented for travel. "Write Your Own" type tickets which are billed to the
passenger only after use are considered to be issued on the date of
use. Purchase of a Prepaid Ticket Advice (PTA) constitutes
purchase and issuance of a ticket for the purpose of this rule
provided the PTA is purchased in accordance with the reservation
and purchase requirements which apply to fare.
All provisions within this rule applicable to tickets apply to
PTAS. The provisions of this rule apply only to the passenger to
whom the ticket was originally issued.
- If, after a ticket has been issued and before any portion
thereof has been used, either a decrease in the fares or
charges applicable to the transportation shown on the ticket
becomes effective or a new fare for which the passenger can
qualify is added between the points shown on the ticket, the
amount of the difference in fares will be refunded, provided:
- There is no change in origin, destination, stopover
point(s)/flight(s)/date(s) shown on the original ticket or
any ticket issued in exchange for the original ticket.
- Subsequent to the decrease in fares or charges or the
addition of a new fare, all conditions of the decreased
fares or charges or the new fare are met, including booking
code and advance reservations and ticketing requirements.
- For nonrefundable fares, the passenger will receive the
difference in the fares less the applicable change fee in
the form of a nonrefundable AA travel voucher. The AA
travel voucher is valid for one year from the date of issue
and may be used as payment for air travel or travel related
services on AA only. The AA travel voucher, when partially
used will have residual value. The endorsement box of any
ticket issued in exchange for the AA travel voucher
referred to above must contain nonrefundable amount
(including taxes and surcharges) equal to the greater of
the change fee applicable to the fare on the ticket or of
the value of the AA travel voucher that was applied to the
purchase of the ticket.
NOTE: When reduced fares are for sale for a limited period of
time, AA reserves the right to decline to issue
nonrefundable vouchers for the difference in fares.
- Where the ticket has been issued before the effective date of
a tariff containing an increase in the applicable fare,
whether effected through a change in the fare level, a change
in conditions governing the fare, or a cancellation of the
fare itself, the increase will not be collected, if:
- The originating flight coupon of the ticket was issued
for a specific flight at the fare in effect on the date
of the ticket issuance (determined by the validation on
the ticket.);
- Subsequent to the effective date of any increase in the
applicable fare:
- The originating flight coupon is not voluntarily
changed, in any way, or
- Flight coupons other than the originating flight
coupon are not voluntarily changed to reflect a
change in carrier/fare basis/origin/destination/ stopover points from those originally shown on the
ticket.
- Fare increase for voluntary changes will be applicable as
follows:
- The originating flight coupon is voluntarily changed or
an open one way ticket is
confirmed for a specific flight, or
origin/destination/stopover points are changed.
- All flight coupons are subject to recalculation of
fare from point of origin using fares in effect on
the day the change takes place.
- Fare increases for voluntary changes to other than
the originating flight that involve changes in
carrier or fare basis will be applicable as
follows:
- Only flight coupons being voluntarily changed
as in b) ii) above are subject to collection
of fare increases.
- AA will be responsible for the furnishing of transportation only
over its own lines. When any AA undertakes to issue a ticket,
check baggage, or make any other arrangements for transportation
over the lines of any other carrier (whether or not such
transportation is part of a through service), AA will act only as
agent for such other carrier and will assume no responsibility for
the acts or omissions of such other carrier.
- No employee of the carrier has the authority to alter, modify or
waive any provision of the contract of carriage or of this tariff
unless authorized by a corporate officer of carrier. AA appointed
agents and representatives are only authorized to sell tickets for
air transportation pursuant to approved fares, rules and
regulations of AA. This rule supersedes any conflicting provisions
contained in the contract of carriage.
- Fares apply for travel only between the points for which they are
published. Tickets may not be issued at fare(s) published to
and/or from a more distant point(s) than the points being
traveled, even when issuance of such tickets would produce a lower
fare.
- In the event of a termination of an interline traffic agreement
between AA and another carrier,
AA's practices with respect to such other carrier's tickets as set
forth in this tariff shall not apply to any tickets of such other
carrier issued after the effective date of the termination of the
interline agreement.
- AA's Customer Relations department is dedicated to addressing
unresolved customer comments and concerns and will respond to
customers' written complaints within 60 days of receipt.
- Frequent flyer award disclosure - An annual report of award
redemption is published, both at the AA.com website and in the
AADVANTAGE newsletter.
- American Airlines and American eagle will make our customer
service plan readily available to all of our domestic codeshare
partners and, to the extent possible, make every reasonable effort
to ensure our partners offer comparable levels of service.
- Smoking is prohibited on all flights.
- MISFILED FARES
AA, as a policy, does not file nor intend to offer/file fares
priced at zero (exclusive of
any surcharge). Essentially, such fares do not make any economic
sense. AA has introduced warning mechanisms to try to prevent
such occurrences; however, occasionally fares such as these
mistakenly get loaded into computer reservation systems that are
not controlled by AA. Agents/Customers should be aware that in
these circumstances they are not allowed to ticket at these fares
and AA will not honor
fares of zero (exclusive of any surcharge). In the event that
a zero fare (exclusive of any surcharge)is ticketed
inadvertently, AA will void such ticket and may choose to waive,
in its sole discretion, certain rules or restrictions of existing
published fares as a gesture of good will.
ELECTRONIC FARE RULES
Electronic fare rules appear in a standardized format and may contain any or all of the categories of information listed below. Conditions governing fares are found in the fare rule, which applies to a fare. In addition, unless otherwise indicated, general rules published on behalf of each carrier will also apply. The assumptions that appear below apply if a category does not appear in an electronic fare rule, or if a specific provision e.g., different combinability journey types, is not addressed.
Category 1 - Eligibility
This category is used to define the identification requirements and age range for a particular passenger type, if such conditions exist. It is not used to define the actual passenger types, e.g., clergy, military, etc., for a fare class. This information is provided in the fare class application. If this category is absent, the assumption is that the fare is available for travel at all times of the day and all days of the week.
Category 2 - Day/Time
This category defines times and/or days when travel is permitted. The day/time information applies to origins of trips scheduled to depart during that time period. If this category is absent, the assumption is that the fare is available for travel at all times of the day and all days of the week.
Fares apply any time subject to blackout date restrictions that may be noted in Category 11 (blackout dates), class of service, capacity limitation restrictions, and any limitations indicated by the footnotes affixed to the fares. Travel may continue on connecting flights at times/days other than those specified in an application. In addition, arrival at the destination/stopover point is permitted outside the restricted time frame.
Midweek/weekend applications to/from Hawaii/Alaska apply on the nonstop portion of travel between the continental U.S./Canada gateway and the Hawaii/Alaska gateway.
Category 3 - Seasonality
This category is used to reflect the dates on which a fare is valid (for promotional fares) or the dates of a specific season (for seasonal fares). Fares that apply seasonally must be specifically noted as such. It will be assumed that any fare will be promotional unless a reference to seasonality is made. If this category is absent, the assumption is that the fare is available every day of the year.
When it is stated that travel applies through a specific date, such date refers to the last date on which travel may begin from point of origin for seasonal fares and each segment for promotional fares. Travel may be completed after or continue on connecting flights at times/days other than those specified in an application unless indicated to the contrary in Category 6, minimum stay or Category 7, maximum stay.
Fares apply any time subject to blackout dates restrictions that may be noted in Category 11 (blackout dates), class of service, capacity limitation restrictions, and any limitations indicated by footnotes affixed to the fares.
If day-of-week/time-of-day provisions are not included, fares are valid any day/any time the applicable class of service is available, according to each carrier's general schedule.
Seasonal/promotional applications to/from Hawaii/Alaska apply on the nonstop portion of travel between the continental U.S./Canada gateway and the Hawaii/Alaska gateway.
Promotional fares - the assumption for applying this category is that the dates for a promotional fare are applied to each portion of travel unless indicated otherwise.
Seasonal fares - the assumption for applying this category is that a seasonal fare is based on the season of the origin portion of travel. The seasonal level in effect at the origin is used for all subsequent travel regardless of date unless indicated otherwise.
Category 4 - Flight Application
This category reflects information regarding the use of a fare on specific flight numbers, types of service (non stop, multi-stop, etc.), equipment types and travel via points. It may be used to reflect either positive or negative application of the information. If this category is absent, it indicates that there are no flight restrictions for the fare.
Category 5 - Advance Reservations/Ticketing
This category is used to define reservations and ticketing requirements applicable to a fare for original ticket issue. It will indicate which sectors of travel, if any, must be confirmed prior to ticketing. When time limits exist, it is assumed that these must be met prior to commencement of outbound travel. Revalidation or reissue advance requirements are not reflected in this category but are reflected in Category 16, penalties. If this category is absent, there are no advance reservation or ticketing requirements for the fare.
Provisions in Rules 100 (Tickets), 105 (Ticket Validity), 110 (Issuance of Ticket Stock), and 115 (Confirmation of Reserved Space), Rule 135 (Cancellation of Reservations) of the governing rules apply unless noted to the contrary.
If it is noted that "seats are limited," the carrier, at its own discretion, may limit the number of passengers carried on any flight at such fares. In addition, those fares will not necessarily be available on all flights in a specific market. Additional details for most carriers are provided in Rule 20 (Capacity Limitations) of the governing general rules.
Passengers traveling at fares that require advance reservations and ticketing will be accommodated only on the flight for which they hold a confirmed reservation. However, if a passenger presents himself/herself at the carrier's ticket counter at the airport of departure no later than 2 hr. After the scheduled departure time of the flight shown on the passenger's ticket, the passenger will be accommodated on a standby basis on the carrier's next flight.
In addition to advance reservations and ticketing requirements specified in individual rules, Rule 120 (Reservations and Ticketing Time Limits) lists additional provisions for travel in various markets during the peak holiday travel period.
Category 6 - Minimum Stay
This category specifies the first time return travel may commence. It will also indicate the points to be used in calculating the minimum stay. Unless stated otherwise, it is assumed that the calculation begins at the point of which return travel may commence is not defined, it will be assumed to be the last point of stopover. Likewise, if the outward destination is not defined, it will be assumed that the outward destination is the last point of stopover. The absence of this category indicates that there are not minimum stay requirements for this fare.
Note: applies for round-trip fares only. Tickets are valid for one year from the date of issuance of the ticket as detailed in Rule 105 (Ticket Validity) of the governing general rules.
Example of calculating minimum stay: if the day of departure is Monday, January 6, and the minimum stay is 2 days, return travel may not begin until Wednesday, January 8
Exception: to/from Hawaii, the minimum number of days refers to return travel on the nonstop portion between Hawaii and the North American mainland.
Category 7 - Maximum Stay
This category indicates the last time at which return travel may commence or be completed. When this category is present, it will always specify whether the maximum stay applies to travel commencement or travel completion. As in minimum stay, it is assumed that the points of calculation for maximum stay are the day of departure and the last point of stopover unless stated otherwise. Likewise, the day of departure is not included when counting. In no case shall the maximum stay be greater than one year from the date travel commences from point of origin. The absence of this category indicates that there is no maximum stay for the fare.
Note: applies for round-trip fares only.
Tickets are valid for one year from the date travel begins, or, when no portion of the ticket is used, from the date of issuance of the ticket as detailed in Rule 105 (Ticket Validity) of the governing general rules.
Example of calculating maximum stay: if the day of departure is Monday, January 6, and the maximum stay is 7 days, return travel must begin no later than Monday, January 13.
Category 8 - Stopovers
This category defines the conditions under which stopovers are permitted and the applicable charges. Two assumptions are made for this category. It is assumed that stopovers are not permitted unless this category is present. If stopovers are allowed, it is assumed that (1) they may be made at any point along the carrier's routing, (2) that stopovers are permitted free of charge at the point of turnaround, and (3) that an interruption of travel for more than 4 hours constitutes a domestic stopover unless specified otherwise. If this category is absent, stopovers are not permitted anywhere along the passenger's route. The point of turnaround/outward destination of a round-trip fare is not counted as a stopover. The number of stopovers permitted is in addition to the stop at the point of turnaround. Two airports serving the same city are considered the same point, e.g., DCA and IAD. Airports that serve the same cit but also serve other metropolitan areas, such as SJC and SFO, are not considered the same point unless so stated in the specific rule
Category 9 - Transfers
This category has no application for domestic travel.
Category 10 - Permitted Combinations
This category deals with combinations that are permitted with specified fares and other fares to construct one-way, round-trip, circle-trip, and open-jaw transportation. It consists of four major categories and four minor sub-categories.
The four major types are:
- open jaws,
- two-component circle trips,
- more than two-component circle trips, and
- end-to-end.
The four minor sub-categories are used to provide specific restrictions for the four major types. They are:
- carrier combinations,
- tariff/rule combinations,
- fare class/fare type combinations and
- open-jaw sets (i.e., where open jaws are/are not permitted.)
The following assumptions and definitions are made when presenting this category.
Definitions
- round trip
- from point a to point b and back to point a on the same fare class and same carrier.
- circle trip
- (two components) from point a to point b and back to point a on two different carriers, or different carriers and same or different fare classes.
- circle trip
- (more than two components) from point a to point b to point c and back to point a on the same or different carriers, and on the same or different fare classes.
- end-to-end
- any two or more published fares combined to construct a through journey.
- open jaw
- any trip that is essentially of a round-trip or circle-trip nature except that the outward point of departure and the inward point of arrival, or the outward point of arrival and inward point of departure are not the same. In double open-jaw trips, both the outward and inward points of arrival and departure are not the same.
Assumptions
- One-way fares may always be combined with any one-way or round-trip fare unless specifically prohibited. Provisions that restrict the combination of one-way fares must be specifically noted as such. It will be assumed that any provisions for combinations in a rule will apply only to round-trip fares unless the one-way reference is made.
- Open jaws and more than two-component circle trips are not permitted unless stated otherwise.
- All round-trip fares governed by the same rule and within the same tariff, except fares applicable during different seasons, may be combined to construct a two-component circle trip unless the combination is specifically prohibited. Fares governed by the same rule in ef-2, cdfr-2, and dfr-3 may be combined unless otherwise prohibited in the rule.
- Except for end-to-end combinations, the most restrictive conditions apply when combining half round-trip fares. (penalties will not be considered when determining the most restrictive conditions during combinability.)
All fares may be combined end-to-end and travel must be via the point of combination unless specified otherwise.
Exception:
- Minimum/maximum stay
- the longer minimum stay requirement will apply to the entire fare combination.
- the shorter maximum stay limitation will apply to the entire fare combination.
- Stopovers - the stopover restriction of each fare will apply to the appropriate fare component over which the fare is assessed provided that the passenger will not receive more than the maximum allowed number of stops in the most restrictive rule.
- Reservations and ticketing
- the most restrictive advance reservation/ticketing requirement will apply to entire fare combination.
- if a deposit is required in conjunction with the advance reservations, the largest requirement will apply to the entire fare combination.
- Routing/rerouting
- The routing conditions of each fare will apply to the appropriate fare component over which the fare is assessed.
- The voluntary rerouting conditions of the most restrictive fare rule will apply to the entire fare combination.
- The transfer restriction of each fare used will apply to the appropriate fare component(s) over which the fare is assessed.
- Cancellation/refunds - the largest cancellation penalty will apply to the entire fare combination.
- Discount the applicable discounts of each will apply to the appropriate fare component(s) over which the fare is assessed.
- When circle trips are permitted, the fare for a circle trip will be 50% of the round-trip fare for each sector. When circle trips of more than two components are permitted, if a round-trip fare is not published on any one sector, the applicable one-way fare will be charged for that sector. Additional circle trip provisions are covered in rule 175 (circle trips) of the governing general rules, and apply to both the construction of circle trips with one-way fares and to those round-trip fares governed by rules which permit circle trips.
- References to stopovers in this category for circle trips are fare break points.
- When open-jaw trips are permitted, the fare for an open-jaw trip will be 50% of the round trip fare for the going portion and 50% of the round-trip fares for the return. Unless the term "double open jaw" is specified, open-jaw provisions refer only to single open-jaw travel. For the purpose of open-jaw combinations, 2 airports primarily serving the same city and co-terminals are considered the same point.
- When round-trip travel falls on a weekend in one direction and midweek in the other, 50% of a weekend fare will be combined with 50% of a midweek fare. This principle also applies when the inbound and outbound portions are on days when different fare levels apply, whether or not these days are specifically identified as midweek or weekend.
- When round-trip travel falls during peak/day hours or flights in one direction and off-peak/night hours or flights in the other direction, 50% of a peak/day fare may be combined with 50% of and off-peak/night fare.
Category 11 - Blackouts Dates
This category is used to define single dates or date ranges when travel is not permitted. The assumption is made that blackout times apply to the scheduled departure time of a flight regardless of the portion of the passenger's travel that they represent. The absence of this category indicates that the fare is not subject to blackout dates. No segment of the trip may be flown on these days unless otherwise indicated in the rule.
Category 12 - Surcharges
This category defines the conditions when surcharges are applicable and the corresponding charge. The assumption is that there are no surcharges unless this category is present. If restrictions for a fare may be waived or modified based upon payment of a charge, these conditions will be found in either this category or in Category 16, penalties.
Category 13 - Accompanied Travel
This category is used as a component of a rule when travel with one or more other passengers is necessary to qualify for a fare. If this category is absent, any passenger may travel alone over the entire routing.
Fare applications that apply to accompanied children apply to children 2-11 yr. old and only when the child is accompanied on the same flights and in the same compartment for the entire trip by an adult fare-paying passenger at least 12 yr. old.
Category 14 - Travel Restrictions
This category is used to state specific travel date restrictions. Usually these are the dates when the fare may be first used for travel or after which it may no longer be used. If this category is absent, the fare is available for travel at all times.
Category 15 - Sales Restrictions
This category is used to define a fare that is available for sale subject to restrictions based on date, point of sale or similar conditions. The dates are most commonly first and last reservation or ticketing dates. If this category is absent, the fare is available for reservations and ticketing at all times, anywhere, and by anyone.
Exception: except that, unless otherwise specified, excursion, tour basing, group and other promotional fares apply only when purchased prior to commencement of travel from the point of origin. Sales of a particular fare are permitted worldwide. The purchase of a PTA will constitute purchase of a ticket.
Category 16 - Penalties
This category is used to determine if penalties are applicable for a fare and what charges will be assessed. It is also used to specify under what conditions reroutings may take place or tickets may be reissued. The assumption is that there are no penalties for a fare unless this category is present.
Round-trip fares apply only when purchased at such fares before departure from point of origin. A passenger cannot upgrade a ticket to such fares after travel begins unless so stated in the rule.
Rules 240, parts I, II, (Failure to Operate on Schedule or Failure to Carry), Rule 255, (Rerouting-When Allowed), Rule 260 (Involuntary Refunds) and Rule 270, (Voluntary Refunds) of the governing general rules apply. Voluntary refunds are refunds made to the passenger when the passenger has cancelled the trip his/her own volition or failed to occupy the reserved space for any reason. Involuntary refunds are refunds made to the passenger when the passenger's trip is terminated before the passenger reaches the final destination shown on the ticket because of flight cancellation or omission of a scheduled stop. Deposits are not required and unused tickets are refundable.
Category 17 - Higher Intermediate Point
This category has no application for domestic travel.
Categiry 18 - Ticket Endorsements
This category is used to indicate ticket endorsement
requirements and the location on the ticket for the endorsement. If this category is absent, there are no ticket endorsement requirements for the fare.
Category 19 - Children's Discounts
This category is used to provide either specific fare amounts or the information for calculating discount fares for children. It also specifies accompanying travel requirements for the children traveling at the calculated or specified fare. If this category is absent, the fare is not discountable for children.
Discounted fares for children, when applicable, are either published as separate fares or are listed in Rule 2000 (Children's Fares), where they are expressed as a percentage of the corresponding adult fare. It is assumed that Rule 2000 does not apply.
When this category is omitted from a specific rule, the discounts specified in Rule 2000 (Children's Fares) may not be applied to the fare classes listed in that rule. In lieu of discounts listed in Rule 2000, a carrier may elect to publish specific children's fares. When neither the standard children's discounts nor specific children's fares are indicated as available in a given rule, children are still generally eligible for the standard discount applied against the full normal adult fare published between the cities in question, or for other children's discounts/fares in the market, provided all conditions of such fares are met.
Category 20 - Conductor Discounts
This category is used to provide either specific fare amounts or the information for calculating discount fares for tour conductors. It also specifies accompanying travel requirements for the tour conductors traveling at the calculated or specified fare. If this category is absent, the fare is not discountable for tour conductors.
Category 21 - Agent Discounts
This category is used to provided either specific fares amounts or the information for calculating discount fares for agents. It also specifies the accompanying travel requirements for the agents traveling at the calculated or specified fare. If this category is absent, the fare is not discountable for agents.
Category 22 - All Other Discounts
This category is used to provide the specific fare amounts or the information for calculating discount fares for all passenger types other than children, tour conductors and agents. It also specifies the accompanying travel requirements for the calculated or specified fare. If this category is absent, the fare is not discountable for the passenger types that fall into this category.
NOTE: Discounts for passengers occupying two seats do not apply unless stated in the rule.
Category 23 - Miscellaneous Provisions
This category is used to specify whether specific fares should or should not be used for construction of unpublished fares, proration, refund calculation, currency adjustments or as proportional fares. It will also contain any miscellaneous information that is not category specific, e.g., general rules not applicable. The assumption is that fares may be used for any purpose.
Category 25 - Not Available
Category 26 - Groups
This category defines the requirements to qualify for group fares, e.g., minimum group size, type of group, substitutes, travel together and individual travel restrictions. If this category is absent, the assumption is that there are no group provisions for the fare. When it is indicated that the group must travel together, the group must travel in the same aircraft on all segments of the trip. However, when lack if seating accommodations or other operating conditions make it impossible for the passengers to travel as a single group, some members of the group will be carried on preceding or succeeding flights. Group fares published in this tariff apply per passenger.
Category 27 - Tours
This category specifies the tour requirements for a fare, e.g., the minimum package and nights, minimum price, the tour number, and tour type. If this category is absent, the assumption is that there are no tour provisions for the fare. The tour price quoted in conjunction with a specific fare rule refers to land arrangements and is in addition to the published air fare.
Category 28 - Visit Another Country
This category reflects the requirements to qualify for a visit another country fare, e.g., country of residence, distance from destination country and ticket purchase. If this category is absent, the assumption is that the fare is not a visit another country fare.
Category 29 - Deposits
This category indicates if there are deposit requirements to qualify for a fare, e.g., deposit amount, days required prior to ticketing/travel, refund of deposit conditions, and waivers for the deposit requirements. If this category is absent, the assumption is that there are no deposit requirements for the fare.
RULE 5AA DEFINITIONS
As used in this tariff or in tariffs making reference
hereto, unless otherwise defined:
Administrative Service Charge (Cancelled)
Adult means a person who has reached his/her 12th birthday as of the
date of commencement of travel.
Aircraft Information: AA representatives will advise passengers when
it will be necessary to move from one aircraft to another on their
itinerary, including when the flight number remains the same. In
addition, AA will provide customers, upon request, a wide variety of
information related to American Airlines and American Eagle fleets. Aircraft configuration, seat size and seat pitch are just some examples
of information that can be obtained from AA Reservations or via AA's
internet website AA.com.
Ambassador Class means the service on flights listed in carrier's
Official General Schedules as Ambassador Class.
Animals, in addition to the usual connotation, include reptiles, birds,
poultry and fish.
Applicable Adult Fare means the fare which would be applicable to an
adult for the transportation to be used except those special fares
which would be applicable due to the adults' status (such as clergy
fares, military fares, senior citizen fares, etc.).
*Applicable Full Fare means the full adult fare for the class of
service designated in the carrier's Official General Schedule for the
aircraft, or compartment of the aircraft used by the passenger.
Business Coach Class means the service on flights listed in carrier's
Official General Schedule as Business Coach.
Civil Aeronautics Board means Department of Transportation.
Caribbean Area means:
Antigua, Bahamas Islands, Barbados, Bermuda, Cayman Islands, Dominica, Dominican Republic, Grenada, Guadaloupe, Haiti, Jamaica, Martinique, Netherlands Antilles, St. Kitts, St. Lucia, St. Martin, St. Vincent, Trinidad and Tobago
Carrier means any air carrier shown as a participant in this tariff.
Child means a person who has reached his/her second birthday but not
his/her 12th birthday as of the date of commencement of travel.
Circle Trip means any trip, the ultimate destination of which is the
point of origin, but which includes a stop at least one other point,
and which is not made via the same routing in both
directions.
Examples of Circle Trips
Example 1: Point 1 to Point 2 on Airline A
Point 2 to Point 1 on Airline B
Example 2: Point 1 to Point 2 to Point 3 on Airline A
Example 3: Point 1 to Point 2 on Airline A (first class)
Point 2 to Point 1 on Airline A or any other Airline (coach)
Area 3 means all of Asia and the islands adjacent thereto; all of the
East Indies, Australia, new Zealand, and the islands adjacent thereto;
the islands of the Pacific Ocean except the Hawaiian Islands, Midway
and Palmyra.
Coach means the service on flights listed in carrier's official
general schedules as Aircoach, Air Tourist, Coach, DayCoach, Deluxe
Coach, Sky Tourist or Tourist.
c.o.b. means "carrying on business under firm name and style of".
Continental United States means the District of Columbia and all states
of the United States other than Alaska and Hawaii.
Demand Scheduling means the service on flights listed in carrier's
official general schedules as Demand Scheduling.
DOT Hazardous Materials Regulations means the Hazardous Materials
Regulations issued by the Materials Transportation Bureau of the
Department of Transportation in Title 49 of the Code of Federal
Regulations, Parts 171 through 177 (49 CFR 171-177).
Economy means the service listed in carrier's official general schedule
as Economy flights.
Extraterritorial trip means:
(A) Any trip which includes transportation (1) via one or more
carriers within the area consisting of the Continental United
States and Canada, and (2) via commercial air (not including
charter services) or military air services to or from any point
outside such area; or
(B) A trip between points in Hawaii on the one hand and Los Angeles,
Portland, Ore., San Francisco, Seattle or points in Canada on the
other.
Flight Coupon means portion of the passenger ticket that indicates
particular places between which the coupon is good for carriage.
*Full Adult Fare means the one-way fares designated by fare class and
code as shown in the table
below whether specifically published or derived by construction. If
applicable to joint transportation, "Full Adult Fare" means a one-way
coach (Y) or Standard Class (S) fare.
FULL ADULT FARE
| Carrier |
Fare Class and Code |
| AA |
Coach (Y), Economy (Y), or Standard (Y) |
NOTE: For transportation in markets where different Coach (YW,
YX) or Economy (YW, YX) fares are published depending upon
the passenger's day of travel, "Full Adult Fare" means the
Coach or Economy fare applicable on the day of
transportation.
Governing Rules Tariff, means Tariff No. CGR-1 C.T.C.(A) No. 241,
C.A.B. No. 427.
Immediate Family except as otherwise indicated, shall mean: spouse,
domestic partner, children,
sons-in-law, daughters-in-law, grandchildren, brothers,
brothers-in-law, sisters, sisters-in-law, parents, fathers-in-law,
mothers-in-law, and grandparents.
NOTE - This includes stepparents, stepsisters, stepbrothers, half
sisters and half brothers.
Infant means a person who has not reached his/her second birthday as of
the date of commencement of travel.
Interchange flight means a flight operated over the routes of two or
more carriers without change of equipment.
International Transportation means any transportation or other
services, furnished by any carrier,
which are included within the scope of the term "international
transportation" as used in the Convention for the Unification of
Certain Rules Relating to International Transportation by Air signed at
Warsaw, October 12, 1929, or such convention as amended, or the
Convention for Unification of Certain Rules for International Carriage
by Air, done at Montreal, May 28, 1999, whichever may be applicable to
the transportation hereunder and to which the said applicable
Convention applies. For the purpose of determining the applicability
of the term "international transportation":
(a) Agreed Stopping Place All stops between the original place of
departure and the place of final destination scheduled by any
carrier by air which participates in the transportation between
such places, as shown in the schedules or time tables of such
carriers shall constitute "agreed stopping places"; but each
participating carrier reserves the right to alter the "agreed
stopping places" in the case of necessity without thereby
depriving the transportation of its international character; and
(b) Single Operation Transportation to be performed by several
successive carriers by air, arrangements for which are made in
advance, is regarded as "a single operation" and shall be deemed
to be "one undivided transportation" whether one or more tickets
or other documents are issued to cover such transportation, and
whether or not all such tickets or documents are issued prior to
the commencement of such transportation; but this provision shall
not be deemed to contain an exclusive definition of transportation
which is regarded by the parties as "a single operation".
Jet Aircraft means the following aircraft (and all series thereof):
725: Boeing 727; 757: Boeing 757; 767: Boeing 767; AB3: Airbus
300-600R; D10: McDonnell Douglas DC10; F10: Fokker 100; M11:
McDonnell Douglas MD11; S80: McDonnell Douglas Super 80;
EMJ Embraer 145, ERJ 135, ERJ 145.
Jet Commuter means the service on flights listed in carrier's Official
General Schedule as jet commuter flights.
Jet Custom Class means the service provided on all flights operated
with Jet Aircraft as indicated in carrier's Official General Schedule.
Low Fare Service means the service on flights listed in the carriers
official general schedule as Low Fare Flights.
* - This definition is to be applied only in connection with provisions of
Rules 190, 195, 200, 215, 220, 225, 230, 4195, 4200, 4205, 4310, 4455, 4545,
6000 and 7000 of this tariff.
Maximum Outside Linear Dimensions means the sum of the greatest outside
length plus the greatest outside width plus the greatest outside
height.
Military Agencies means departments of the Army, Navy and Air Force;
the Marine Corps; the Coast Guard; the respective academies of the
Army, Navy, Air Force and Coast Guard; and the National Guard. The
Reserve Officer Training Corps is not included.
Military Passenger means military personnel of the U.S. military
agencies who are on active duty status or who have been discharged from
active military service within seven days of the date of travel.
Miscellaneous Charges Order means a document issued by a carrier or its
agents requesting issue of an appropriate passenger ticket and baggage
check or provision of services to the person named in such document.
Night Super No-Frill means the service on flights listed in carriers
official general schedules as Night Super No-Frill.
Off-Peak Coach means the service on flights listed in the carrier's
official general schedules as Off-Peak Coach.
Off-Peak Economy means the service on flights listed in the carrier's
official general schedules as Off-Peak Economy.
Off-Peak First Class means the service on flights listed in the
carrier's official general schedules as Off-Peak First Class.
Open Jaw Trip means any trip which is essentially of a round trip or
circle trip nature but the outward point of departure and the inward
point of arrival or the outward point of arrival and inward point of
departure of which are not the same.
Example of Open Jaw Trip
Point 1 to Point 2 to Point 3
Prepaid Ticket Advice means the notification between offices of a
carrier or between carriers that a person in one location has purchased
and requested issuance of prepaid transportation as described in the
authority to another person in another location.
Propeller Aircraft means the following aircraft (and all series
thereof): AT7: Aerospatiale Alenia Super ATR Turboprop; ATR:
Aerospatiale Alenia ATR 42 Turboprop; S360: Short Brothers PLC Short
360 Turboprop; SF3: SAAB 390B Turboprop; (X).
Propeller Commuter means the service on flights designated in carrier's
Official General Schedule as Propeller Commuter flights.
Propeller Standard Class means the service provided on all flights
operated with propeller aircraft as indicated in carrier's Official
General Schedule.
Rebooking means change in date/time of reservation or other change not
requiring ticket reissuance.
Reissue means any change to a validated ticket requiring a replacement
ticket be issued, including but not limited to the following:
upgrade/downgrade/additional coupons/increase in fare.
Revalidation means any change in reservations of flight which can be
made on the ticket with a revalidation sticker/stamp evidencing that it
has been officially altered.
Reroute means to issue a new ticket covering transportation to the same
destination as, but via a different routing than, that designated on
the ticket, or portion thereof, then held by the passenger, or to honor
the ticket, or portion thereof, then held by the passenger for
transportation to the same destination as, but via a different routing
than, that designated thereon.
Round trip means any trip, the ultimate destination of which is the
point of origin, and which is made via the same routing in both
directions.
Examples of Round Trips
Examples of local round trip:
Point 1 to Point 2 on Airline A
Point 2 to Point 1 on Airline A
Examples of joint round trip:
Point 1 to Point 2 on Airline A
Point 2 to Point 3 on Airline B
Point 3 to Point 2 on Airline B
Point 2 to Point 1 on Airline A
Routing means the carrier(s) and/or the cities and/or class of service
and/or type of aircraft (Jet or Propeller) via which transportation is
provided between two points, as specified in any tariff governed by
this tariff.
Special Drawing Right (SDR) means a special unit of currency, the
currency values of which fluctuate
and are recalculated each banking day. These values are known to most
commercial banks and are reported in some newspapers and in the IMF
Survey, published weekly by the International Monetary Fund,
Washington, D.C. 20431.
Standard Class means the service on flights listed in carrier's
Official General Schedule as standard flights.
Stopover means a deliberate interruption of a journey by the passenger,
agreed to in advance by the carrier, at a point between the place of
departure and the place of destination.
Super Coach Class means the service on flights listed in the carrier's
Official General Schedules as Super Coach.
Super Coach I means the service on flights listed in the carrier's
Official General Schedules as Super Coach I.
Super Economy Class means the service on flights listed in carrier's
Official General Schedules as Super Economy.
Super No-Frill means the service on flights listed in carrier's
Official General Schedules as Super No-Frill.
United States or United States of America means the 50 federated states
and the District of Columbia.
United States Department of Defense means the U.S. Departments of the
Army, Navy, and Air Force and the U.S. Marine Corps.
Validation means the authorized stamping or writing upon the passenger
Ticket evidencing that it has been officially issued by the carrier or
its authorized agent.
Western Hemisphere means the United States of America, Canada,
Greenland, Mexico, Central and South America, Bermuda, Bahamas and the
Islands of the Caribbean Sea.
RULE 10AA PASSPORTS, VISAS AND CUSTOMS--RESPONSIBILITY OF PASSENGER
- .
- Each passenger desiring transportation across any
international boundary shall be responsible for obtaining all
necessary travel documents and for complying with the laws of
each country from, through or to which he desires
transportation, and unless applicable laws provide otherwise,
shall indemnify each carrier for any loss, damage, or expense
suffered or incurred by such carrier by reason of such
passenger's failure to do so. No carrier shall be liable for
any aid or information given by any agent or employee of such
carrier to any passenger in connection with obtaining such
documents or complying with such laws, whether given orally
or in writing or otherwise; or for the consequences to any
passenger resulting from his failure to obtain such documents
or to comply with such laws.
In addition, carrier reserves the right to hold, photocopy,
or otherwise image reproduce a travel document presented by
any passenger and accepted by the carrier as a condition of
boarding.
- (2) Passenger transiting without a VISA (TRWOV) to a point(s)
within a country requiring a VISA
for lawful entry will be assessed, by AA, a service charge of
USD 50.00/CAD 56.00 when AA is the carrier providing such
passenger with transportation to such point(s).
NOTE: This service charge will be assessed either when AA
issued/reissued the passengers ticket or when passenger
checks-in for flight.
- Subject to applicable laws and regulations, the passenger shall
pay the applicable fare whenever the carrier, on Government order,
is required to return a passenger to his point of origin or
elsewhere due to the passenger's inadmissibility into or
deportation from a country, whether of transit or of destination.
The fare applicable will be the fare that would have been
applicable had the original ticket designated the revised
destination on the new ticket. Any difference between the fare so
applicable and the fare paid by the passenger will be collected from or refunded to the passenger as the case may be. Carrier
will apply to the payment of such fares any funds paid by the
passenger to the carrier for unused carriage, or any funds of the
passenger in possession of the carrier. The fare collected for
carriage to the point of refusal or deportation will not be
refunded by the carrier unless the law of such country requires
that such fare be refunded.
- Customs Inspection
If required, the passenger must attend inspection of his baggage,
checked or unchecked, by Customs or other government officials.
Carrier accepts no responsibility toward the passenger if the
latter fails to observe this condition. If damage is caused to
the carrier because of the passenger's failure to observe this
condition, the passenger shall indemnify carrier therefore.
Carrier shall not be liable to the passenger for any aid,
assistance, data or other information provided to Customs or other
government agencies involved in border controls of any country
pertaining to passenger or passenger's travel.
RULE 20AA CAPACITY LIMITATIONS
The number of seats which carrier shall make available at fares
governed by this rule on any given flight will be determined by
carrier's best judgment as to the anticipated total passenger load
factor on each flight and fares will not necessarily be made available
on all flights.
RULE 24AA TAXES OR OTHER CHARGES
Any tax or other charge imposed by government authority and collectable
from a passenger will be in addition to the published fares and
charges.
RULE 28AA MISCELLANEOUS/EXTRAORDINARY CHARGES/SURCHARGES
SURCHARGE
A surcharge will be assessed for any fare paying passenger each
time travel involves enplanement on an AA Western Hemishpere
flights as shown below.
- For passengers travelling via AA in both directions, the
surcharge outlined below shall be applied twice except as noted.
- AA will assess a surcharge for any fare-paying passenger as
follows:
For travel between Canada and Puerto Rico/Virgin Islands, the
surcharge will be:
CAD 20.00 One Way
CAD 40.00 Round Trip
- The surcharge will not apply to passengers who are travelling on
any AA free ticket.
- The surcharge applies in addition to all other charges and is not
subject to any discount.
RULE 33AA CARRIAGE OF NONAMBULATORY PASSENGERS
Nonambulatory passengers, as defined in (A) below, will be accepted for
transportation without an attendant, as long as provisions in
paragraphs (B) and (C) below are met.
EXCEPTION: (Applicable to transportation to/from Canada only) AA will
accept a passenger's determination of his self-reliance
with respect to air transportation as provided by AA. In
compliance with such passenger determination, AA will
afford no special or unusual on-board attention beyond that
afforded to the general public, except such assistance in
boarding and/or deplaning as may be required.
- Definitions: Nonambulatory passenger - a person who is not able
to board and deplane from an aircraft unassisted, or who is not
able to move about the aircraft unassisted.
- Conditions for Acceptance - Reservations
Reservations must be made 48 hours in advance of travel, advising
the carrier as to the nature of the handicap and assistance
required. AA will make every reasonable effort to accommodate
passengers who fail to make reservations 48 hours in advance but
will not be obligated to do so.
- Other Conditions
- The nonambulatory passenger's physical size or condition must
permit movement through the aisle at floor level.
- Carrier will refuse to accept a passenger who is unable to
sit in a seat with seat belt fastened.
- Carrier will require that arrangements be made for the
boarding, in-flight, and deplaning needs of the passenger.
The in-flight needs of the passenger can be met if the
passenger is able to move about in-flight without assistance
or, if unable to progress without assistance, passenger agrees
to being unable to visit lavatories. Boarding and deplaning
needs can be arranged in one of the following ways:
- Minor assistance of AA personnel is provided, such
assistance will consist of helping the passenger walk up
or down the ramp, or the use of an AA courtesy chair
maneuvered up and down the passenger stand by AA
personnel.
- Passenger arranges for assistance by other than AA
personnel to board and deplane.
- AA, at the request and expense of the passenger,
arranges for assistance in boarding and deplaning
through an outside agency.
- If passenger plans to use a stretcher for boarding or
deplaning, prior clearance must be obtained from AA.
RULE 35AA REFUSAL TO TRANSPORT
Carrier will refuse to transport or will remove at any point, any
passenger
- GOVERNMENT REQUEST OR REGULATIONS - Whenever such action is
necessary to comply with any government regulation, or to comply
with any governmental request for emergency transportation in
connection with the national defense, or whenever such action is
necessary or advisable by reason of weather or other conditions
beyond its control (including but without limitation, acts of God,
force majeure, strikes, civil commotions, embargoes, wars,
hostilities or disturbances) actual, threatened or reported;
- SEARCH OF PASSENGER OR PROPERTY - Who refuses to permit search of
his person or property for explosives or a concealed, deadly or
dangerous weapon or article.
- PROOF OF IDENTITY - Who refuses on request to produce positive
identification.
NOTE: Carrier shall have the right, but shall not be obligated,
to require positive identification of persons purchasing
tickets and/or presenting a ticket(s) for the purpose of
boarding aircraft.
- ACROSS INTERNATIONAL BOUNDARIES - Who is traveling across any
international boundary if:
- the travel documents of such passenger are not in order;
- for any reason, such passenger's embarkation from, transit
through, or entry into, any country from, through, or to
which such passenger desires transportation would be
unlawful;
- such passenger fails or refuses to comply with the rules and
regulations of the carrier.
- COMFORT AND SAFETY
In the following categories where refusal or removal may be
necessary for the comfort and safety of themselves or other
passengers:
- persons whose conduct is disorderly, abusive or violent.
- persons who are barefoot.
- persons who are unable to sit in the seat with the seatbelt
fastened.
- persons who appear to be intoxicated or under the influence
of drugs.
- persons who are known to have a contagious disease.
- persons who have an offensive odor, such as from a draining
wound.
- persons who are mentally deranged or mentally incapacitated.
However, the carrier will accept escorted mental patients
under the following conditions:
- the requesting medical authority furnishes assurance, in
writing, that an escorted mental patient can be
transported safely.
- only one escorted mental patient will be permitted on a
flight.
- request for carriage is made at least 48 hours before
scheduled departure.
- acceptance is for online travel only.
- the escort must accompany the escorted passenger at all
times.
- the escort assures that:
- The escorted passenger will be accompanied at
all times.
- The escorted passenger does not possess or
have access to articles that could be used as
deadly or dangerous weapons.
- The escort has adequate restraining devices if
needed.
- The following specific procedures for the
transportation of escorted mental patients must be
complied with:
- Escorted mental patients will be boarded first
and deplaned last. They will be seated in the
rear-most available seats with the escort
seated between the escorted passenger and the
aisle. Escorted mental patients will not be
seated in a row with, behind, or forward of a
window exit, or in a row with or opposite of a
door exit.
- Escorted mental patients will be restrained
from moving about aloft or on the ground. The
passenger will not be allowed to smoke and
escort must ensure that all matches are
removed from the passenger before boarding.
- No food, beverage or metal eating utensils
will be provided the escorted passenger unless
specifically authorized by the escort.
Neither the escort nor the escorted passenger
will be served, nor will they drink alcoholic
beverages while on board the aircraft.
- persons who wear or have on or about their persons
concealed or unconcealed deadly or dangerous weapons;
provided however, that carrier will carry passengers who
meet the qualifications and conditions established in
F.A.R. 121.585.
- Manacled persons in custody of law enforcement personnel
or persons who have resisted or may reasonable be
believed to be capable of resisting escorts.
- Persons who would require an unusual amount unreasonable
type of assistance or medical treatment enroute,
confirmed by carrier physician, unless accompanied by a
ticketed passenger capable of giving necessary
assistance. Carrier personnel are not permitted to give
hypodermic injections.
- Persons who have an illness that may become obnoxious
aloft, which has been confirmed by an AA physician.
- Persons who have misrepresented a condition which
becomes evident upon arrival at the airport, and the
condition is unacceptable for passage.
- PASSENGER'S CONDUCT OR CONDITION
Except as provided in Rule 90 (PRE-PLANNED OXYGEN SERVICE) and elsewhere in this rule,
Rule 6015 (PASSENGERS ON STRETCHERS):
Carrier will refuse to transport or will remove at any point, any
passenger whose:
- In the case of pregnant passengers, carrier will not
transport a passenger expecting delivery within seven days,
unless it is provided a doctor's certificate, dated within 72
hours of departure that he has examined and found her to be
physically fit for transportation from (place) to (place) on
(date) and that the estimated time for birth of the baby is
(date).
- Infants aged seven days or less.
EXCEPTION: As specified by the carriers and provided the
conditions in paragraph
- below are met and the
maximums in paragraph
- below are not exceeded,
nonambulatory passengers as defined below will be
accepted for transportation without an attendant
by AA.
Definitions: Nonambulatory
Persons who are not able to board
and deplane from an aircraft
unassisted or who are not able to
move about the aircraft
unassisted.
- Mental or physical condition is such as to render him
incapable of caring for himself without assistance or medical
treatment enroute, unless:
- he is accompanied by a ticketed attendant who will be
responsible for caring for him enroute and
- with the care of such attendant he will not require
unreasonable attention or assistance from carrier
personnel.
- AA will accept the disabled person's determination as
to self-reliance. Self-reliance is defined as a
person who is independent, self-sufficient and capable
of taking care of all physical needs during flight,
during an emergency evacuation or decompression.
He/she requires no special or unusual attention beyond
that afforded to the general public, except that
he/she may require assistance in boarding and
deplaning.
- Reservations
Reservations must be made 48 hours in advance of travel,
advising the carrier as to the nature of the handicap
and assistance required. AA will make every reasonable
effort to accommodate passengers who fail to make
reservations 48 hours in advance but will not be
obligated to do so.
- Other Conditions
- The nonambulatory passenger's physical size or
condition must permit movement through the
aisle at floor level.
- Carrier will refuse to accept a passenger who
is unable to sit in a seat with seat belt
fastened.
- Carrier will require that arrangements be made
for the boarding, in-flight and deplaning
needs of the passenger. The in-flight needs of the passenger can be
met if the passenger is able to move about
in-flight without assistance or if unable to
progress without assistance, passenger agrees
to being unable to visit lavatories.
Boarding and deplaning needs can be arranged
in one of the following ways:
- Minor assistance of AA personnel is
provided. Such assistance will consist
of helping the passenger walk up or down
the ramp, or the use of an AA courtesy
chair maneuvered up and down the
passenger stand by AA personnel.
- Passenger arranges for assistance by
other than AA personnel to board and
deplane.
- AA, at the request and expense of the
passenger, arranges for assistance in
boarding and deplaning through an outside
agency.
- If passenger plans to use a stretcher for
boarding or deplaning, prior clearance
must be obtained from AA.
- Maximum Acceptable Number of Nonambulatory/Physically
Handicapped Passengers
The tables below provide the
maximum number of unaccompanied (except as indicated
below) nonambulatory/physically handicapped passengers
the carrier will accept for transportation on any one
flight.
NOTE: The maximum number of nonambulatory passengers
shown in the tables refers to accompanied
and/or unaccompanied passengers. Carrier will
make every effort to accommodate nonambulatory
passengers in excess of the maximum numbers
shown in the tables but will not be obligated
to do so.
-
| Carrier |
Aircraft Type |
No. Flight Attendants |
Maximum Number |
AA |
B-707 |
- |
4 |
| B-727-023 |
- |
3 |
| B-727-223 |
- |
4 |
| DC-10 |
5 |
3 |
| DC-10 |
6 |
4 |
| DC-10 |
7 |
5 |
| DC-10 |
8 |
6 |
| B-747 |
8 |
10 |
| B-747 |
10/12/14 |
14 |
- LIABILITY
Carrier is not liable for its refusal to transport any passenger
or for its removal of any passenger in accordance with the
preceding paragraphs of this rule, but such carrier will, at the
request of the passenger, refund in accordance with Rule 260
(REFUND-INVOLUNTARY).
RULE 40AA ELECTRONIC SURVEILLANCE OF PASSENGERS AND BAGGAGE
Passengers and their baggage are subject to inspection with an
electronic detector with or without the passengers consent or
knowledge.
RULE 50AA ACCEPTANCE OF CHILDREN
- ACCOMPANIED
Children under 12 years old are accepted for transportation
when accompanied on the same
flight and in the same compartment by a passenger at least 16
years of age.
Infants occupying a seat will pay the charge noted in paragraph C
below. A maximum of 2 infants
is permitted for each adult. AA recommends the child be placed in
an approved infant safety
seat. Infants under 7 days of age will not be accepted for
transportation unless a medical statement is presented stating the
infant is stable for travel.
- UNACCOMPANIED
Children under 12 years of age not accompanied on the same flight
and in the same
compartment by a passenger 16 years of age or over are accepted
for transportation only under the following conditions:
| Age of Child at Last Birthday |
Via All Classes of Service |
| Under 5 years of age |
Not accepted under any conditions |
| 5,6, or 7 years of age |
Accepted for on-line transportation (see exemptions below) or for interline transportation on interchange flights. The child must be brought to the airport of departure by a parent or responsible adult who remains with the child until enpalned and who must furnish the carrier with satisfactory evidence that the child will be met by another parent or responsible adult upon deplaning at his destination but not accepted if the flight on which the child holds a reservation is expected to terminate short of, or bypass his destination |
| Exception: AA will accept children for online transportation ONLY when through service is provided without change of aircraft |
| 8 years of age or older |
Accepted for on-line transportation |
| Accepted for Interline transportation only provided space has been confirmed to the first point of stopover or to a point where the child is to be met by a parent or responsible adult upon deplaning |
NOTE: AA considers the welfare of unaccompanied minors a matter AA
takes very seriously. In advance or at check-in, if there is a
possibility of the child's flight being delayed, or misconnect
for any reason, AA may change the child's flight schedule,
including departure date. AA will no longer accept reservations
for unaccompanied children on wholly domestic itineraries if
their travel includes a connecting flight that would be the last
flight of the day.
- FARE
- Except as provided in specific fare rules, the fare for
passengers age 2 through 11, whether accompanied or
unaccompanied, will be the same as the fare for an adult
passenger traveling in the same class of service. The age
limits referred to in this rule shall be those in effect on
the date of commencement of carriage. In addition the
following charges apply:
NOTE 1: Unaccompanied children ages 5 through 11
An unaccompanied minor service charge is assessed
for each one way trip from
child's original point of boarding to stopover or
destination. USD 100.00/CAD 100.00 applies for nonstop, direct, multi-stop
single plane service and USD 100.00/CAD 100.00 for connecting flights, either
online or interline. If 2 or more children are
traveling together, only one such charge will be
assessed.
NOTE 2: Unaccompanied children ages 12 through 17
The surcharge noted in Note 1 above will be assessed
for children 12 through 17, when unaccompanied
escort service is requested.
NOTE 3: For the purpose of this rule, Escort Service means
that AA will provide supervision for the child from
the time of boarding until the child is met at the
stopover point or destination.
- Accompanied children under 2 years of age occupying a seat.
The fare for accompanied children under 2 years of age
occupying a seat will be 50% of the
applicable adult fare, except discount will not be permitted
on fares booked in O/Q/N/S booking classes and on agency/industry discounts, contract bulk, convention, or
special status fares. For the purposes of this rule,
"Special Status Fares" are defined as children, clergy,
companion, family plan, government group, military, senior
citizen, tour basing, and visit U.S.A. fares. The infant and
accompanying adult must travel together in the same
compartment.
NOTE 1: All provisions governing the fare type purchased,
such as advance purchase/
ticketing/stopovers/minimum stay/maximum
stay/refunds, etc. apply. In addition, tickets must
be noted with specific INF50 ticket designator.
NOTE 2: The discount does not apply to joint fares with any
other carriers.
NOTE 3: This rule applies to fares only, and not to any
special charges, such as for excess baggage,
preplanned oxygen service, cancellation/change
penalties or service charges.
- RESPONSIBILITIES OF CARRIER
No carrier will assume any financial or guardianship responsibility
for unaccompanied children beyond those applicable to an adult
passenger.
RULE 55AA SERVICE ANIMAL/DOGS TO DETECT EXPLOSIVES AND DRUGS/DOGS FOR
SEARCH AND RESCUE
- AA will accept for transportation, without charge, a service
animal accompanying a disabled passenger. The animal will be
permitted to accompany such passenger into the cabin, but will not
be permitted to occupy a seat.
- AA will accept for transportation a properly harnessed search and
rescue dog trained to locate disaster victims. The cabin pet fee
in rule 200AA (Conditions and Charges for Acceptance of Live
Animals) will apply. The dog will be permitted to accompany its
handler into the cabin, but will not be permitted to occupy a
seat. The dog must have a harness and present credible
documentation (identification card, markings on harnesses, tags,
training certifications or other government documentation).
- AA will accept for transportation a properly harnessed drug or
explosion detection dog traveling in the cabin with a handler.
The fee is the same as that of a cabin pet as noted in Rule 200
(Conditions and Charges for Acceptance of Live Animals). The dog
is not permitted to occupy a seat. The dog must have a harness
and present credible documentation (identification card, markings
on harness, tags, training certifications or other government
documentation).
- Any unclean or animal with disruptive behavior will be denied
boarding and AA will determine where passengers and dogs accepted
under this rule will be seated, for the safety of all passengers.
RULE 60AA SEATING OF BLIND/DEAF PASSENGERS
- BLIND PASSENGERS
Seating will be provided in accordance with the following:
- Non-Smoking. If possible, AA will provide a window seat in
the first row of seats following the class/zone
dividers/partitions in either cabin on all aircraft (See
NOTE).
- Smoking. If possible, a window seat in the rearmost part of
the cabin will be provided on all aircraft (See NOTE).
NOTE: Blind passengers will never be seated in a row
with, forward of, or behind a window exit, or in
rows with an over wing on widebody aircraft.
- DEAF PASSENGERS
Deaf passengers will be provided seats in accordance with normal
seating practices except that they will not be seated in a row
with, forward of or behind a window exit, or in a row with an
emergency door exit.
RULE 80AA INFLIGHT ENTERTAINMENT SERVICE
When inflight audio and/or visual entertainment is provided in coach,
economy or thrift service on nonstop flight segments between
Alaska/Continental U.S. and Hawaii, the following charges will be
assessed each passenger who:
requests and is provided the use of an audio headset or
| Carrier |
Class of Service |
Charge Per Adult Passenger |
Charge Per Child 2 through 11 year of age |
| AA |
Coach |
$3.00 |
$1.00 |
EXCEPTION: These charges for the use of an audio headset will not
apply to AA Coach or Economy passengers when only
audio entertainment is provided.
The audio headsets will be for the use during the flight and must
be returned to the carrier at the request of the cabin attendant
prior to deplaning or at the first stop after the audio and/or
visual entertainment has been completed.
NOTE: For the purpose of this rule, audio entertainment shall
mean one or more channels of music or spoken programming
provided at each seat through individual headsets, and visual entertainment shall mean a motion picture with
coordinated sound track.
RULE 90AA PRE PLANNED OXYGEN SERVICE
AA will provide online in-flight oxygen service on all flights subject
to the following conditions:
- Approval has been given by an AA Area Medical Director.
- Passenger is accompanied by an adult capable of attending to
physical needs in flight, including operating the oxygen
unit.
EXCEPTION: This paragraph will not apply to persons
experienced with and capable of handling solid
state oxygen if exception is granted by AA Area
Medical Director.
- AA receives a written statement signed by a licensed
physician that specifies the maximum quantity of oxygen
needed each hour and the maximum flow rate needed for the
pressure altitude corresponding to the pressure in the cabin
of the airplane under normal operating conditions.
- Equipment is available and can be positioned at the boarding
city of the passenger requiring it.
- Passenger will be required to give AA at least 24 hours
notice that such oxygen will be needed.
- Passengers using preplanned oxygen service will not be
boarded in the First Class compartment of aircraft other than
B-747 and DC-10 aircraft.
- Passenger will be assigned a seat in the no smoking section
at least 10 feet (3 rows of seats) from the smoking section
but not in a row with, behind, or forward of an emergency
window exit.
- AA will assess a charge of USD 100.00/CAD 112.00 per flight coupon. The charge is not subject to any discount.
- Oxygen will not be available on American Eagle equipment
(flight series 2700 - 5099)
RULE 95AA CLAIMS
- Other-Time Limitations
No action shall be maintained for any loss of, or damage to, or
any delay in the delivery of, any property or baggage, or on any
other claim (excepting only personal injury or death), arising out
of or in connection with transportation of, or failure to
transport any passenger or property or baggage unless notice of
the claim is presented in writing to an office of the carrier
participating in this rule alleged to be responsible therefore
within 45 days after the alleged occurrence of the events giving
rise to the claim, and unless the action is commenced within 2
years after such alleged occurrence. Any written notification
received by the carrier within 45 days which informs the carrier
of the nature of the claim is sufficient to meet the requirements
for timely notice. Failure to give the above notice shall not be
a bar if the claimant can show good cause for his failure to bring
his claim within 45 days.
- Overcharges
In addition to the requirements in paragraph (B) above, no claims
for overcharge shall be valid and no action shall be maintained
thereon more than two years after the date of sale of the ticket,
unless such claim or action is accompanied by the passenger coupon
portion of said ticket.
- Carriage hereunder is subject to the rules and limitations
relating to liability established by the Warsaw Convention,
including as amended, or the Montreal Convention, including as it
may be amended, unless such carriage is not "international
carriage" as defined by either Convention, including as amended.
Any provision of these rules that is inconsistent with any
provision of the Warsaw Convention or Montreal Convention, as
applicable, shall, to that extent, but only to that extent, be
inapplicable to international transportation.
- Warsaw Convention with respect to all international carriage
or transportation governed by the Convention for the
Unification of Certain Rules Relating to International
Transportation by Air signed at Warsaw, October 12, 1929 or,
where applicable, that Convention as amended by the Protocol
signed at the Hague on September 28, 1955 (in either case,
"the Warsaw Convention"), the carrier agrees in accordance
with Article 22(1) of the Warsaw Convention, or said
Convention as amended by the said protocol, that, as to all
International transportation by the Carrier as defined in the
said Convention, or said Convention as amended by said
protocol which, accordance to the contract of carriage,
includes a point in the United States of America as a point
of origin, point of destination, or agreed stopping place:
- The limit of liability for each passenger for death,
wounding, or other bodily injury shall be the sum of
U.S. dollars 75,000 inclusive of legal fees and costs,
except that, in case of a claim brought in a state where
provision is made for separate award of legal fees and
costs, the limit shall be the sum of U.S. dollars 58,000
exclusive of legal fees and costs.
- The carrier shall not, with respect to any claim arising
out of the death, wounding, or other bodily injury of a
passenger, avail itself of any defense under Article
20(1) of the Warsaw Convention or said Convention as
amended by said Protocol.
- Montreal Convention with respect to all international
carriage or transportation not governed by the Warsaw
Convention or governed by the Convention for Unification of
Certain Rules for International Carriage by Air; done at
Montreal, May 28, 1999 ("Montreal Convention"), the rules and
limits of liability provided in the Montreal Convention shall
apply, and as to any claim whatsoever the Carrier waives no
such limits of liability and reserves all defenses available
under the Montreal Convention to such claims. With respect
to third parties, the Carrier reserves all right of recourse
against any other person, including without limitation,
rights of contribution and indemnity.
- Nothing herein shall be deemed to affect the rights and
liabilities of the Carrier with regard to any claim brought
by, on behalf of, or in respect of any person who has
willfully caused damage which resulted in death, wounding, or
other bodily injury of a passenger.
NOTE: Except to the extent provided above with respect to
Tariff C.A.B. No. 427, rules affecting liability of
carriers for personal injury or death are not
permitted to be included in tariffs filed pursuant
to the laws of the United States.
- LIMITATIONS OF LIABILITY - CANADA
- Where the air carrier would otherwise be liable in respect of
the death or injury of a passenger carried for hire sustained
during the operations of flight embarkation or disembarkation
or at any time while the passenger is aboard the aircraft,
the liability of the air carrier shall not be limited in
respect of such passenger below the minimum per passenger
amount of passenger liability insurance or security
stipulated by the Commission
as a condition of the air carrier's license; provided that this provision
shall not apply in respect of any passenger whose condition is such as to
involve an unusual risk or hazard in regard to loss or damage which would not
have been sustained but for the age or mental or physical condition of such
passenger including in the case of a pregnant passenger any injury, illness or
disability sustained by an unborn child.
NOTE: The Commission referred to in the above paragraph
is restricted to mean the National Transportation
Agency (Air) of Canada and the above paragraph is
applicable only to air carriage to, from and within
Canada, but is not applicable to carriage by air
that is international carriage within the meaning
of the Convention for the Unification of Certain
Rules Relating to International Transportation by
Air, signed at Warsaw October 12, 1929.
- .
- The liability of the carrier in respect of the death or
injury to a passenger carried for hire and reward when
the injury, whether resulting in death or not, is
sustained during the operations of flight or while
embarking or disembarking, or at any time while the
passenger is aboard the aircraft is limited to the sum
of $75,000.00.
- When the carrier transports any passenger whose
condition is such as to involve an unusual risk or
hazard, the carrier is not liable for any loss or damage
which would not have been sustained but for the age or
mental or physical condition of such passenger including
in the case of a pregnant passenger, any injury, illness
or disability sustained by an unborn child.
RULE 100AA TICKETS - GENERAL
- No person shall be entitled to transportation except upon
presentation of a valid ticket. Such ticket shall entitle the
passenger to transportation only between points of origin and
destination and via the routing designated thereon.
- Flight coupons will be honored only in the order in which they are
issued, and only if all unused flight coupons and passenger
coupons are presented together.
- A ticket which has not been validated, or which has been altered,
mutilated or improperly issued, shall not be valid.
- Tickets are not transferrable but carrier is not liable to the
owner of a ticket for honoring or refunding such ticket when
presented by another person.
Arrangements may be made for the carrier to mail tickets to the
passenger either at the time
reservations are made or subsequent to making the reservations,
provided that there is sufficient time for the carrier to issue
and validate tickets in accordance with the ticketing time limit
specified in the rule governing the applicable fare. The mutually
agreed upon ticket issue date established when payment is made by
credit card, or the ticket invoice date established when payment
is made by check, will constitute ticket purchase and issuance for
the purpose of this rule. As a condition of honoring any ticket
for carriage exchange, reissuance, or refund, AA may require the
holder of such ticket to present positive identification
(Passport, driver's license, birth certificate) establishing that
such person is the person named on the ticket.
- COMPLIANCE WITH TERMS AND CONDITIONS OF SALE
Tickets are valid for travel only when used in accordance with all
terms and conditions of sale.
Terms and conditions of sale include but are not limited to:
- The passenger's itinerary, as stated on the ticket or in the
passenger's reservation record;
- Any requirement that the passenger stay over a specified date or length
of time (for example, Sat. night or weekend) at the destination
specified on the ticket;
- Any special purpose or status (for example, age in the case
of senior citizen or children's discount, military status in
the case of a military fare, official government business in
the case of a government fare, or attendance at a qualified
event in the case of a meeting or convention fare) that
entitles the passenger to a special reduced rate; or
- any other requirement associated with the passenger's fare
level.
Unless a ticket is reissued by AA or its authorized agent upon
payment of applicable charges, or an authorized representative of
AA waives applicable restrictions in writing, a ticket is invalid:
(1) If used for travel to a destination other than that specified
on the ticket,
(2) If the passenger fails to comply with applicable stayover
requirements,
(3) If the passenger does not meet the purpose or status
requirement associated with the fare category on the ticket,
(4) If AA determines that the ticket has been purchased or used
in a manner designed to circumvent applicable fare rules.
AA specifically prohibits the practices commonly known as:
"BACK TO BACK TICKETING" - The combination of two or more
round-trip excursion fares end to end for the purpose of
circumventing minimum stay requirements;
"THROWAWAY TICKETING" -
The usage of round-trip excursion fares for one way travel;
"HIDDEN CITY/POINT BEYOND TICKETING" - The purchase of a fare from
a point before the passenger's actual origin or to a point beyond
the passenger's actual destination.
Where a ticket is invalidated as the result of the passenger's
non-compliance with any term or condition of sale, AA has the
right in its sole discretion to:
(1) Cancel any remaining portion of the passenger's itinerary,
(2) Confiscate unused flight coupons,
(3) Refuse to board the passenger or check the passenger's
baggage, or
(4) Assess the passenger for the reasonable remaining value of
the ticket, which shall be no less than the difference
between the fare actually paid and the lowest fare applicable
to the passenger's actual itinerary.
- Unless otherwise provided, purchase of a prepaid ticket advice
(PTA) will constitute purchase and issuance of tickets:
NOTE: For fares requiring special reservations and ticketing
requirements, the PTA will constitute ticketing provided it
is issued within tariff deadlines and reservation
requirements are met and shown in the PTA. Any
cancellation, refund or rerouting will result in penalties
against the PTA in the same manner as though a ticket were
issued. An open PTA will not constitute ticketing for any
special fare requirements.
- An electronic ticket (E-Ticket/ET) is the record of agreement
maintained and processed within the carrier's electronic
reservation system. A written receipt is provided to the
purchaser of the electronic ticket which contains a reference for
retrieving the record within the carrier's reservation system and
summary of the ticket information.
- The carrier may mandate the issuance of an electronic ticket (ET)
regardless of market, carrier, form of payment, and customer type
(including AAADVANTAGE and participating carrier frequent flyer
members).
RULE 105AA TICKET VALIDITY
- PERIOD OF VALIDITY
- Except as provided in paragraph (C) below, a refundable fare
ticket will be valid for transportation for one year from the
date on which transportation commences at the point of origin
that is designated on the original ticket or, if no portion
of the ticket is used, from the date of issuance of the
original ticket.
- Non-refundable Fares
Except as provided in paragraph (C) below, when the passenger
has cancelled ticketed flight reservations prior to the
ticketed departure time, the ticket will be valid for
transportation for one year from the date on which
transportation commences at the point of origin that is
designated on the original ticket or, if no portion of the
ticket is used, from the date of issuance of the original
ticket. Otherwise the ticket has no value after ticketed
departure time.
- EXTENSION OF VALIDITY
If the passenger is prevented from using the ticket, or a portion
of the ticket, during the period of validity specified in
paragraph (A) above or the period of validity applicable to an
excursion or special fare, due to lack of space or flight
cancellation, the ticket will remain valid until space can be
provided on a schedule comparable to the schedule that the
passenger had requested.
- SPECIAL FARE PROVISION
- When a ticket includes an excursion or special fare having a
shorter period of validity than one year, the shorter period
of validity will apply only to the excursion or special fare
transportation.
EXCEPTION: When fares are combined to create
round/circle/open-jaw trips, the most
restrictive provisions will apply to the entire
journey.
- Military personnel, who are activated for duty and are
holding tickets for travel during the date for which they
must report for active duty, will be allowed to refund or to
make changes to nonrefundable fare tickets and the change fee
will be waived. The passenger must submit to AA a copy of
their military orders to qualify for this waiver. All other
rules of the ticketed fare, such as day/time restrictions,
minimum/maximum stay, blackout dates, flight specific
restrictions, etc,, will apply. Upon request, if the
passenger is unable to travel, AA will refund in the form of
a nonrefundable voucher valid for transportation on AA only
or refund to the original form of payment.
NOTE: These waivers will also apply to the immediate family
members as defined in Rule 5 or persons traveling with
the military passenger, and immediate family members
holding valid tickets traveling to visit military personnel
who are activated for duty. Refunds will be in the form
of a nonrefundable travel voucher valid for future
travel on AA. Presentation of a copy of the military orders is required.
RULE 115AA CONFIRMATION OF RESERVED SPACE
- A reservation for space on a given flight is valid when the
availability and allocation of such space is confirmed by a
reservation agent of AA and entered in AA's reservations
system. Subject to payment or satisfactory credit
arrangement, a validated ticket will be issued by AA or it's
authorized agent, indicating such confirmed space provided
passenger applies to AA for such ticket at least 60
minutes prior to the scheduled departure time of a flight.
Such reservation of space is subject to cancellation by AA
without notice if the passenger has not obtained a validated
ticket specifying thereon his
confirmed reserved space at least 60 minutes prior to the
scheduled departure time of a flight. Passengers may make a
telephone reservation with American Airlines or American
Eagle Reservations and the fare quoted will be stored in the
passenger reservation record and guaranteed for 24 hours or
until 12 midnight Central Time, whichever is later. If the
passenger makes any changes to the itinerary within this time
frame, the ticket price may change.
EXCEPTION 1: If the passenger agrees to apply to the
carrier for a validated ticket indicating such
reserved space at a time earlier than the time
limit specified above, such earlier time limit
will be entered into the carrier's
reservations system. The reservation of space
of such passenger is subject to cancellation
by the carrier without notice if the passenger
has not applied to the carrier or agent of the
carrier for a validated ticket specifying
thereon the confirmed reserved space prior to
the agreed time in advance of the scheduled
departure of the flight to which such
reservation applies.
EXCEPTION 2: In the event of a termination of an interline
traffic agreement between AA and another
carrier, AA will honor any reservation for
travel on AA made by such other carrier prior
to termination provided AA issues the ticket
if such ticket was not issued prior to
termination.
- Unless prior authorization is received, American Airlines prohibits the practice of confirming reservations as follows:
- "FRAUDULENT, FICTIOUS, AND ABUSIVE RESERVATIONS" - Fraudulent, fictitious, and/or abusive reservations are prohibited. These types of reservations are defined as any reservation mayde without having been requested by or on behalf of the named passenger. Additionally, creating reservations to hold or block sats for the purpose of obtaining lower fares, AAdvantage award inventory, or upgrades that may not otherwise be available or to circumvent any of American Airlines' fare rules or policies is prohibited without prior authorization from American Airlines.
- "DUPLICATE and IMPOSSIBLE/ILLOGICAL RESERVATIONS" - Duplicate or impossible/illogical American Arilines reservations are prohibited without prior authorization from American Airlines. A duplicate or impossible/illogical reservation includes, but is not limited to: reservations for the same passenger on flights traveling on or about the same date between one of more of the same or nearby origin and/or destination (such as JFKDFW and LGADFW or DFWLAX and DFWONT); or reservations with connections that depart before the arrival of the inbound flight.
- Because not all passengers holding confirmed reservations
actually use those reservations, carrier may intentionally
confirm a greater number of reservations for a flight than
there are seats available in the aircraft with which the
flight is to be operated (intentional overbooking).
Overbooking may also be caused by error, inadvertence or
operational factors limiting the capacity of the aircraft.
In the event that the number of persons presenting themselves
with confirmed tickets and/or reservations for carriage on a
flight pursuant to Rule 135 exceeds the number of seats
available, those with confirmed tickets and or reservations
who are not accommodated will be subject to Rule 245 which
may provided for the payment of denied boarding compensation.
- Once a passenger obtains a ticket that reflects confirmed
space for a specific flight and date, either from AA or from
any agent of AA, the reservation is confirmed even if there
is no record in AA's electronic reservations system. In the
event that the number of persons with confirmed space
presenting themselves for carriage on a particular flight
pursuant to Rule 135 exceeds the number of seats available,
those with such confirmed space who are not accommodated may
be eligible for denied boarding compensation pursuant to Rule
245. Upon request, AA Reservation representative or airport
agents will advise passengers if their flight is overbooked
at the time reservation is made or during the airport
check-in process.
- Passenger travelling at fares that require advance
reservations and ticketing will be accommodated only on the
flight for which they hold a confirmed reservation. However,
if a passenger presents himself/herself at the carrier's
ticket counter at the airport of departure no later than 2
hours after the scheduled departure time of the flight shown
on the passenger's ticket, the passenger will be accommodated
on a standby basis on the carrier's next flight.
- AA may limit the number of passengers carried on any one
flight at fares governed by rules making reference hereto.
When different fare levels are governed by the same rule and
same period of validity, the seats at the lowest fare will be
sold until such lower fare seat allotment is exhausted.
RULE 135AA CANCELLATION OF RESERVATIONS
- Carrier will cancel reservations of any passenger whenever such
action is necessary to comply with any governmental regulation,
or to comply with any governmental request for emergency
transportation in connection with the national defense, or
whenever such action is necessary or advisable by reason of
weather or other conditions beyond its control.
- The Transportation Security Agency's (TSA) Secure Flight Program requires that American collect the following additional information from passengers when making a reservation to fly within, into or out of the United States and reservations for point-to-point international flights operated by U.S. based airlines:
- Full Name (required), as it appears on government-issued I.D. approved for use when traveling
- Date of Birth (required)
- Gender (required)
- Redress Number (optional)
American may cancel your reservation if the reservation does not include the required Secure Flight Passenger Data (full name, date of birth and gender) at least 72 hours prior to your scheduled departure. This cancellation policy applies to all American Airlines tickets, including tickets for our flights operated by our codeshare partners.
- Failure to Occupy Space:
If a passenger must change his itinerary, he/she must contact AA
to determine how this may affect the ticket and remaining travel.
If a passenger does not show up for a flight noted on the ticket,
AA may cancel his reservations and/or seat assignments on
subsequent flight segments.
- Check-In/Onboard:
AA recommends, for travel between the U.S. and Canada, a 2
hour advance check-in time. AA will cancel the reservations of
any passenger who fails to check-in at the boarding pass lifting
point at least 30 minutes before the scheduled or revised
departure time of the flight even if the passenger has already
checked in for the flight at another location designated for this
purpose. AA will cancel the reservation and seat assignment if
the passenger is not on board and in his/her assigned seat at
least 10 minutes before scheduled departure time.
NOTE: For the purposes of this rule, the boarding pass
lifting point is the point at which the passenger's boarding pass is lifted and retained by AA.
- Carrier is not liable when it cancels the reservation of any
passenger in accordance with this rule, but
- If such reservation was cancelled pursuant to paragraph (A)
of this rule, such carrier will take such action as is
provided in Rules 235 and 240 (FAILURE TO OPERATE ON
SCHEDULE);
- If such reservation was cancelled pursuant to other
paragraphs of this rule, such carrier will refund in
accordance with Rule 270 (REFUND - VOLUNTARY).
RULE 160AA STATEMENT OF FARES AND CHARGES
Except as otherwise provided:
- (Applicable to AA for transportation governed by Rule 4547.)
Payment for tickets, including Prepaid Ticket Advices (PTA),
purchased for travel originating in:
- the United States must be made in the lawful currency of the
United States.
- Canada, must be made in the lawful currency of Canada.
NOTE: When ticket is purchased in other than the country of
origin convert the fare from the currency in the country of
origin to the currency in the country of payment at the
Bank Buyer's Rate.
- .
- All fares and charges governed by the tariff are stated as
follows:
- In Canadian dollars for transportation between Canada
and the U.S.A. when travel commences in Canada;
- In United States dollars for transportation between the
U.S.A. and Canada when travel commences in the U.S.A.
- Payment for tickets, including prepaid ticket advices (PTA),
shall be:
- In Canadian dollars at the Canadian dollar fare, or its
equivalent in other currencies converted to Canadian
dollars at the Bankers' Buying Rate of exchange, when
travel commences in Canada.
- In U.S. dollars at the U.S. dollar fare, or its
equivalent in other currencies converted to U.S. dollars
at the Bankers' Buying Rate of exchange, when travel
commences in the U.S.A.
- For the purposes of this rule, the Bankers' Buying Rate of
exchange means:
- In Canada, the unit rate published in the 'Toronto Globe
and Mail' Friday edition each week, as the foreign
exchange mid market rate in Canadian funds. When a
national holiday falls on a Friday, the rates quoted on
the previous business day will be used. These rates will
be applicable from Monday of the following week up to
and including the following Sunday.
- In the U.S.A., the rate published each Tuesday in the
'Wall Street Journal' under the heading 'Foreign
Exchange'. This rate will be applicable from Wednesday
of each week up to and including the Tuesday of the
following week. When a national holiday falls on a
Monday, foreign exchange rates do not appear in the
Tuesday edition of the 'Wall Street Journal'. In such
exceptional cases, the previous week's rates are used
through Wednesday instead of Tuesday, and the Wednesday
edition of the 'Wall Street Journal' will be used for
the period Thursday through Tuesday of the following
week.
- In other countries, the rate at which, for the purpose
of the transfer of funds through banking channels (i.e.
other than transactions in bank notes, travelers
checks, and similar banking instruments), a bank will
purchase a given amount of foreign currency in exchange
for one unit (or units) of the country in which the
exchange transaction takes place.
RULE 165AA CONSTRUCTION OF FARES
When the fare between any 2 points is not specifically published
via the desired routing, such fare shall be constructed by
combining those fares, applicable via the desired routing from the
passenger's point of origin to point of destination, which produce
the lowest fare for the class of service used; provided, however,
that such fare will not exceed the lowest fare determined in
accordance with Section 3, paragraphs a), b), c) and d).
- Circle-Trip/Round-Trip Maximum If the fare constructed for
such routing exceeds the fare for a circle trip or round trip
constructed from the same point of origin which would include
such routing, the circle-trip or round-trip fare shall apply.
- Interrupted Travel If a fare constructed for a trip
interrupted by travel other than via participating carriers
exceeds the applicable through fare for uninterrupted travel
via the routing, the applicable through fare will apply.
- Maximum Fare - Travel via the same or different classes of
service A combination of fares
of the same or different classes of service (See NOTES to
paragraph (D) below) may not exceed the lowest of the
following fares or combination of fares via the same
carrier(s) between and via the same point:
- A combination of fares via the class of service used for a
portion of the transportation and fares for a higher class
of service for the remainder of the transportation, or
- A combination of fares via higher classes of service, or
- A through published fare via a higher class of service, or
NOTE: The exception applies regardless if there is a
published fare for the same higher class of
service to or from such intermediate point(s).
EXCEPTION: A through published fare via a higher class of
service to or from a more distant point may not be used to
construct a fare for an intermediate point(s) if there is
a published fare for the same higher class of service to
or from such intermediate point(s).
- A constructed fare.
NOTE:
For the purpose of paragraphs A),B), and C) only, fares are published in the following descending order of classes
of service:
- First Class (F)
- Restricted First Class: Booking Codes A,P
- Business Class: Booking Code J
- Restricted Business Class: Booking Codes D,I
- Coach: Booking Code Y
- Restricted Coach: Booking Codes
B,G,H,K,L,M,N,O,Q,S,(X),V,W.
- Construction of fares for Combination of Jet and Propeller
Transportation in the Same Class of Service: Where no
through one-factor fare is published from point of origin to
point of destination via the route of movement for a journey
in one class of service, partly on jet aircraft and partly on
propeller aircraft, the applicable fare for such
transportation shall be constructed as follows:
Where a through one-factor fare for propeller aircraft is
published from point of origin to point of destination via
the route of movement for the class of service used, the
applicable fare shall be such through one-factor fare, plus
the difference between the fares for jet and propeller
aircraft, for the class of service used, between the points
where jet aircraft is used.
For the purpose of applying paragraph (4) only, the classes
of service are:
- First Class Service
- Coach Service other than Night Coach
- Night Coach Service
RULE 170AA ROUND TRIP FARES
When a ticket therefore is purchased before the transportation commences
or is reissued pursuant to Rule 255 (REROUTING), the fare applicable to
a round trip between two points over the lines of one or more carriers
shall be:
- When specifically published via the desired routing, the
applicable round trip fare specifically published by or on behalf
of such carrier(s).
- When not specifically published via the desired routing, the sum
of the one-way fares applicable to the respective one-way segments
or the sum of the round trip segment fares if these are published.
RULE 175AA CIRCLE TRIP FARES
- Except as provided below, when a ticket therefore is purchased
before the transportation commences or is reissued pursuant to
Rule 255 (REROUTING), the fare applicable to a circle trip via
participating carriers or partly via participating carriers and
partly via other scheduled air carriers and National Air Taxi
Conference members shall be for the portion of carriage via one or
more participating carriers, the sum of fifty percent of the
applicable round trip fares for the respective sections,
constructed from the point of origin via the route of travel that
produces the lowest fare for the circle trip for class of service
used.
- The provision of this rule will also apply when a portion of a
circle trip involves passage
other than by air between a city in Column A and a city in Column
B.
| COLUMN A |
COLUMN B |
NYC |
EWR |
FLL |
MIA |
BWI |
WAS |
BUR |
LGB |
BUR |
LAX |
BUR |
ONT |
BUR |
SNA |
LGB |
LAX |
LGB |
ONT |
LGB |
SNA |
LAX |
ONT |
LAX |
SNA |
ONT |
SNA |
OAK |
SFO |
OAK |
SJC |
SFO |
SCJ |
EXCEPTION: The provisions of this rule are not applicable when
any portion of the circle trip is flown via charter
services or military air services.
RULE 180AA STOPOVERS
- Except as otherwise provided, stopovers will be permitted by AA as
follows:
- On transportation solely within the Continental United States
and/or Canada;
- At points in Canada on transportation solely between the
Continental United States/ Canada and Alaska;
- and only upon payment of the combination of applicable fares.
A stopover, as used herein, will occur when a passenger arrives at
an intermediate or junction transfer point on a flight of any
carrier and fails to depart from such intermediate or junction
transfer point on-
- the first flight on which space is available; or
- the flight that will provide for the passenger's earliest
arrival at intermediate or junction transfer point(s) or
destination point,
via the carrier and class of service as shown on the passenger's
ticket. Provided, however that in no event will a stopover occur
when the passenger departs from the intermediate or junction
transfer point on a flight shown in carrier's official general
schedules and/or service patterns as departing within four hours
after his arrival at such point.
- On transportation between points in Canada and Hawaii
stopovers will be permitted without charge at intermediate
points within the Cont. U.S., on the applicable routing, and
at HNL, unless the applicable tariff specifically excludes
such stopover.
RULE 185AA ROUTINGS
- Each fare applies only to transportation via the routings
specified in connection with such fare. Any local routing in
connection with a fare applicable to transportation over the lines
of any one carrier between any two points shall be included in any
routing in connection with any published joint fare which includes
transportation over the lines of such carrier between such points,
unless expressly excluded from the joint fare routing or routings,
or
- Where more than one local fare applies for the portion of passage
via a carrier participating in a joint fare, the joint fare shall
apply only via the routings specified in connection with the
lowest local fare.
EXCEPTION: The provisions of paragraph (B) will not apply to
joint fares constructed in accordance with Rule l65.
Travel will be permitted via the routing authorized in
connection with the local fares used in constructing
such joint fares.
RULE 187AA MINIMUM FARES
Except as otherwise provided, when rules in this tariff or in tariffs
governed by this tariff, provide for application of fares based on
percentages of other fares, the minimum one way fare applicable to the
total local or interline transportation sold subject to this tariff
shall be as follows, provided that in the event the passenger's
transportation is via two or more carriers having different minimum
fares, the highest minimum fare shall apply to such interline carriers
having different minimum fares, the highest minimum fare shall apply to
such interline transportation.
RULE 190AA ACCEPTANCE OF BAGGAGE: GENERAL
- GENERAL CONDITIONS OF ACCEPTANCE
Carrier will accept for transportation as baggage, such personal
property as is necessary or appropriate for the wear, use,
comfort, or convenience of the passenger for the purpose of the
trip, subject to the following conditions:
- All baggage is subject to inspection by the carrier; however,
the carrier shall not be obligated to perform inspection.
Carrier will refuse to transport or will remove at any point
baggage that the passenger refuses to submit for inspection.
- Carrier has the right to refuse to transport baggage on any
flight other than the one carrying the passenger.
- Carrier may refuse to accept property for transportation
whose size, weight or character renders it unsuitable for
transportation on the particular aircraft which is to
transport it; which cannot be accommodated without harming or
annoying passengers; or which is not suitably or adequately
packaged to withstand ordinary handling.
- Conditions and limitations or restrictions for the acceptance
of baggage which are applicable to AA as outlined in this
tariff apply locally on AA or for interline transportation
where AA is involved in the routing.
- QUANTITY AND/OR SIZE MAXIMUMS
- Articles of baggage in excess of numbers allowed in Rule 220
(BAGGAGE ALLOWANCE) will be accepted for transportation
upon payment of the excess baggage charges stated in Rule 225
(EXCESS BAGGAGE CHARGES). See Rules 195 (CONDITIONS AND
CHARGES FOR ACCEPTANCE OF SPECIAL ITEMS) and/or Rule 200
(CONDITIONS AND CHARGES FOR ACCEPTANCE OF LIVE ANIMALS) for
charges and exceptions.
- No article, other than duffel bags, sea bags, or B-4 bags
(Rule 220), sporting equipment (Rule 195), live animals (Rule
200), or cabin baggage (Rule 215), will be accepted for
transportation if it weighs more than 100 pounds, or the sum
of the greatest outside length
plus the greatest outside height plus the greatest outside
width exceeds 126 inches.
Items that exceed the maximum allowable size and weight will
not be accepted as checked
baggage. Contact Air Cargo for shipping rates.
- ACCEPTANCE OF SPECIAL ITEMS AND LIVE ANIMALS
Special items listed in Rule 195 will only be accepted by the
carriers named in Rule 195 in accordance with the additional
provisions and/or charges specified in that rule. These items may
also be accepted by carriers not named in Rule 195 when acceptable
under the general conditions above. Live animals will only be
accepted in accordance with the additional provisions and/or
charges specified in Rule 200.
RULE 195AA CONDITIONS AND CHARGES FOR ACCEPTANCE OF SPECIAL ITEMS
The following are special items or types of items that will be accepted
as baggage by AA subject to the conditions shown.
Charges prescribed in this rule are applicable
from the point of which the item is accepted to the point to which the
item is transported.
- ANIMALS, LIVE-See Rule 200.
- BASSINETS AND INFANT CARRYING SEATS
An infant's bassinet will be accepted for transportation in the
passenger compartment only when an additional seat is reserved for
the infant, a ticket is purchased, and the bassinet can be
properly secured by the seat belt.
- BICYCLES-See SPORTING EQUIPMENT below.
- BOWLING-See SPORTING EQUIPMENT below.
- CATS, DOMESTIC-See Rule 200.
- DOGS, DOMESTIC-See Rule 200.
- DUFFEL BAGS, B-4 BAGS, AND SEA BAGS-See Rule 220.
- FIREARMS-See also SPORTING EQUIPMENT below.
- Nonsporting firearms and ammunition will be accepted as
checked baggage only.
- Advance arrangements must be made.
- FISHING-See SPORTING EQUIPMENT below.
- FOOTBALL-See SPORTING EQUIPMENT below.
- FRAGILE/PERISHABLE ITEMS
- Upon request, fragile and/or bulky items will be carried as
cabin-seat baggage subject to the provisions in Rule 215.
- Fragile items (for examples see paragraph (3) below) will be
accepted if they are appropriately packaged in a properly
sealed factory carton which was originally intended for the
shipment of the item being checked or a cardboard mailing
tube or container or case designed for shipping such items or
packed with protective internal material. AA may at it's
discretion, accept fragile items without appropriate
packaging. Such acceptance will be at the passenger's sole
risk and without any liability to AA.
- Classes and Examples of Fragile and/or Perishables Items
The classes of items listed below are deemed by AA to be
fragile or perishable or otherwise unsuitable as checked
baggage and are subject to the conditions of acceptance set
forth in paragraphs (1) and (2) above.
- Electronic and Mechanical Items (See also Precision Items)
Typewriters; sewing machines; watches; clocks; hair
dryers/blowers/curlers/setters; electric toothbrushes;
water pics; coffee pots; toasters; television sets;
cathode-ray tube devices; radios (including citizen
band); calculators; audio and video equipment; compact
discs and CD players; cell phone and phone chargers;
turntables; phonograph records; tape recorders; portable
stereos; computers; disks; and components.
- Photographic/Cinematographic Equipment
Cameras, flashbulbs, lenses, photoflash equipment,
photometers, spectroscopes, phototubes or other devices
using sensitive tubes or plates.
- Precision Items (See also Electronic and Mechanical Items)
Microscopes; electron microscopes; oscilloscopes;
meters; counters; polygraphs; electrographs; medical
equipment, and electronic medical equipment that
includes tubes and glass; other sensitive calibrated
tools and equipment.
- Artistic Items
Sconces; decorative screens; items of decorator stones,
marble, onyx, and alabaster; vases; figurines; trophies;
souvenirs; other decorator objects and curios; chess
sets; paintings; drawings; statues or other sculptures;
plastics; plaster of paris molds and casts; pictures;
photographs; display models; antique furniture; fish
tanks; and terrariums.
- Glass
Glassware, crystal, mirrors, bottles and any liquids
contained therein (excluding reasonable quantities of
toiletries), telescopes, binoculars, barometers, glass covers
on pictures, plate/window glass, stained glass,
lampshades, and (C)vision wear (including eyeglasses,
prescription sunglasses, non-prescription sunglasses,
and all other eyewear and eye/vision devices) and
contact lenses.
- Musical Instruments and Equipment
Guitars; violins and violas; organs; harps; bass viols
and violas; horns; trombones;
woodwinds; drums and percussion instruments. Other
musical instruments and amplifiers or speakers used in
conjunction with electronic instruments that are not
protected in carrying cases that are not sufficient to
prevent damage during the course of normal baggage
handling.
- Paper
Piñatas, historical documents, antique books,
advertising displays and models,
business documents, mechanical drawings/documents,
blueprints, maps, charts, books and photographs,
(including negatives, prints, portraits and slides).
- Chinaware/Ceramics/Pottery
Ceramics; pots; bowls; crockery; dishes; glasses;
earthenware, and other containers or ornaments made of
porcelain or clay hardened by heat.
- Household Articles
Table tops and frames, lamps, picture frames and
furniture.
- Toys
Dolls; stuffed animals; dollhouses; model trains, cars
and airplanes.
- Recreational and Sporting Goods
Sporting trophies such as animal horns and antlers,
hang gliding equipment; javelins; surfboards; kiteboards;
wakeboards; wind/kite surfing equipment; oars;
skateboards; skis; snowboards; boogie boards; hockey
equipment; fishing rods; scuba diving masks;
and pressure gauges; scopes; skin diving gear; firearms;
model airplanes; tents; sleeping bags or other camping
equipment; bowling balls or bowling ball cases;
backpack/knapsack and contents including items attached
to the backpack/knapsack; and the following items when
not in a hard-sided case - archery equipment; golf
clubs; fishing equipment; tennis rackets; bicycles.
- Overpacked Baggage
- Garment Bags
Garment bags and suit/dress covers of light, flimsy
plastic or vinyl designed for carrying and not for
shipping.
- Liquor cartons provided for hand carriage by duty free
shops.
- Boxes/sacks/bags
Corrugated/cardboard boxes, sacks and bags (and contents
thereof) that do not have sufficient durability, a
secure closure, or that do not provide sufficient
protection from damage to the container and its
contents.
- Totally unprotected items or non-luggage, uncrated items
such as child restraint devices (including car-seats
and strollers) and any items attached to the device,
umbrellas, bag carts, and other items whose shape,
material or characteristics render it susceptible to
damage.
- Otherwise unsuitable articles such as cosmetic cases,
hat boxes, wig boxes.
- Personal Items
Dentures and retainers.
- Perishables
For the purpose of this rule, examples of perishables
are as follows:
- Fresh or frozen foodstuffs such as fruits,
vegetables, meats, fish, poultry, bakery products
and dairy products.
- Potted plants and foliage such as branches and
blossoms of flowers, floral and nursery stock such
as flowers, fruit and vegetable plants.
- Cut flowers and foliage such as floral displays.
- Medicine
- Further information regarding AA's rules for specific
items may be obtained from any AA ticket office. AA's
classification of an item shall be final.
- RESTRICTED ARTICLES
Items listed in the DOT Hazardous Materials Regulations (49 CFR
171-177) and/or IATA Dangerous Goods Regulations will be accepted
subject to advance arrangements and compliance with these
regulations.
Limited quantities of dry ice (4.4 lbs) may be accepted for
carriage in checked or carry-on baggage provided:
- The baggage is properly vented, labeled, and accurate
shipper's certificates are presented to AA..
- SCUBA DIVING-See SPORTING EQUIPMENT below.
- SKIING-See SPORTING EQUIPMENT below.
- SPORTING EQUIPMENT
Applicable to transportation solely within the United States
and/or Canada.
Sporting equipment items listed below will be accepted by
AA subject to
the conditions of acceptance and/or prescribed charges.
- One Pair of Antlers will be accepted as checked baggage.
Antlers must be as free of residue as possible. The skull
must be wrapped and tips protected. Linear dimensions must
not exceed 115 inches. Acceptance is subject to aircraft
size and load conditions. The passenger must make all
arrangements and assume full responsibility for complying
with any applicable laws, customs, and/or governmental
regulations, requirements or restrictions of the country,
state or territory to/from which the Antlers are being
transported.
Charge: Antlers will be subject to a charge of USD 150.00/CAD 150.00
in addition to the
applicable checked baggage fee, based on the number of
checked bags.
- Archery Equipment is defined as one bow, one quiver with
arrows and maintenance kit enclosed in a hard case or
container to protect it from accidental damage. It will be
accepted as checked baggage.
Charge: Archery equipment will be charged the applicable checked
baggage fee for the 1st checked bag.
When in excess each item will be subject to the excess
baggage charge for a single piece whether or not presented as
a single piece.
- Backpack/knapsack with Frame will be accepted as checked
baggage, subject to the charges listed below.
Charges: Backpack/knapsack and frame will be accepted as
checked baggage and when in excess,
each item will be subject to the excess baggage charge for a
single piece, whether or not presented as a single piece.
- Bicycles
Bicycles will be accepted subject to the conditions and
charges specified below. (For the purpose of this provision
one item of bicycling equipment is defined as one bicycle.)
- Bicycle Characteristics
Carrier will accept nonmotorized touring or racing
bicycles with single seats. Also will accept bicycles
with tandem seats.
- Conditions of Acceptance
Bicycles must have the handlebars fixed sideways and the
pedals removed, or the pedals and handlebars must be
encased in plastic foam or similar material. CO2
cartridges to inflate tires are considered dangerous
goods and will not be accepted in checked or carry-on
baggage.
- Charges
Bicycles will be subject to a charge of USD 150.00/CAD 150.00
per bicycle, whether or not presented as a single piece, in addition to the
applicable checked baggage fee, based on the number of
checked bags.
EXCEPTION: If bicycle and container are less than 62
linear inches and under 50 lbs., the bike is charged the
applicable checked baggage fee for the 1st checked bag.
- Boogie Boards
One boogie board will be charged the applicable checked
baggage fee for the 1st checked bag. When
in excess, each item will be subject to the excess baggage
charge for a single piece, whether or not presented as a
single piece.
- Bowling Equipment
Items of bowling equipment will be accepted as checked
baggage. Bowling equipment will be
charged the applicable checked baggage fee for the 1st
checked bag. When in excess each item will
be subject to the excess baggage charge for a single piece,
whether or not presented as a single piece. (For the purpose
of this provision one item of bowling equipment is defined as
bowling case with bowling balls and shoes.) Bowling ball
cleaners that contain high amounts of acetone or alcohol over
70 percent in volume are considered dangerous goods and will
not be allowed in checked or carry-on baggage.
- Camping Equipment
One piece of camping equipment will be accepted as checked
baggage. (For the purpose of this provision one item of
camping equipment is defined as one tent or one sleeping
bag.)
Charges: Camping equipment will be charged the applicable
checked baggage fee for the 1st checked bag. When in excess each item will
be subject to the excess baggage charge for a single piece
whether or not presented as a single piece.
- Fishing Equipment
Items of fishing equipment will be accepted as checked
baggage. The fishing equipment will be charged the applicable
checked baggage fee for the 1st checked bag. When in excess
each item will be subject to the excess baggage charge for a
single piece, whether or not presented as a single piece.
(For the purpose of this provision one item of fishing
equipment is defined as two rods, one creel, contained in a
case and one bag with landing net, fishing boots and fishing
tackle).
- Golfing Equipment
Items of golfing equipment will be accepted as checked
baggage subject to the charges specified below. (For the
purpose of this provision one item of golfing equipment is
defined as one golf bag containing not more than l4 golf
clubs, l2 golf balls, and one pair of golf shoes.)
Charges
Golfing equipment will be charged the applicable checked
baggage fee for the 1st checked bag. When in excess each item will be
subject to the excess baggage charge for a single piece,
whether or not presented as a single piece.
EXCEPTION: Maximum free weight on golf clubs is 70 lbs. size
is limited to the size of a hard sided golf case. Swingless
golf club load strips are considered dangerous goods and are
not allowed in checked or carry-on baggage.
- Hangliding Equipment will be subject to a charge of USD 150.00/CAD 150.00
in addition to the applicable checked
baggage fee, based on the number of checked bags.
Acceptance is subject to aircraft size and load conditions.
- Hockey/Lacrosse Sticks and one equipment bag will be accepted
as checked baggage.
Charges: Two pieces - Equipment bag up to 50 lbs. and 62
inches plus hockey/lacrosse stick(s) will be charged the applicable
checked baggage fee for the 1st checked bag.
When in excess each item will be subject to the
excess baggage charge for a single piece, whether or not
presented as a single piece.
- Javelin
One javelin will be subject to a charge
of USD 150.00/CAD 150.00 in addition to the applicable checked
baggage fee, based on the number of checked bags.
Acceptance is subject to aircraft size and load conditions.
- Kayak, Boats, Sculls, Canoes are not accepted as baggage.
- Oars
One pair of oars will be accepted as checked baggage
Charge: A pair of oars will be charged the applicable
baggage fee for the 1st checked bag. When in excess each item will be
subject to the excess baggage charge for a single piece
whether or not presented as a single piece.
- Pole Vaults are not accepted as baggage.
- Scuba Diving Equipment
Items of scuba diving equipment will be accepted as checked
baggage subject to the charges specified below. (For the
purpose of this provision one item of scuba diving equipment
is defined as one scuba tank (empty), one regulator, one tank
harness, one tank pressure gauge, one mask, two fins, one
snorkel, one knife, one speargun, and one safety vest.) The
regulator valve must have an opening to allow for a visual
inspection inside. AA is not liable for damage to scuba
gear. Scuba diving equipment will be subject to a charge of
USD 150.00/CAD 150.00 for a single piece, whether or not
presented as a single piece. This fee is in addition to the applicable
baggage fee, based on the number of checked bags.
- Shooting Equipment (Sporting Firearms)
- Items of shooting equipment will be accepted only as
checked baggage subject to the conditions and charges
specified below. (For the purpose of this provision one item
of shooting equipment is defined as (1) one rifle case
containing one to three rifles,
with or without scopes, 11 lbs. of ammunition one
shooting mat, noise suppressors, and small rifle tools;
(2) three shotguns and one shotgun case or (3) one
pistol case containing not more than five pistols, noise
suppressors, one pistol telescope, and small pistol
tools.)
- Conditions of Acceptance
- (aa) Firearms must be unloaded and placed in a
suitable container, such as a manufacturer's
crushproof-type container manufactured
specifically for the firearm, or a hard-sided
container specifically designed for the same
purpose.
- (bb) Baggage containing handguns must be locked
with key or lock combination in possession of
the passenger only.
- (cc) Baggage containing firearms will be
transported in an area other than the cockpit,
that is inaccessible to passengers.
- (dd) Accepted as checked baggage only
- (ee) Advance arrangements must be made.
- Charges
Firearms will be charged the applicable checked
baggage fee for the 1st checked bag. When in excess each item
will be subject to the excess baggage charge for a
single piece, whether or not presented as a single
piece.
NOTE: If case exceeds maximum linear dimensions of 62 inches,
the oversize baggage fee will be assessed.
- Skateboard
One skateboard will be accepted as checked baggage, subject
to the charges listed below.
Charges: Skateboard will be charged the applicable checked
baggage fee for the 1st checked bag. When in excess, each item will be
subject to the excess baggage charge for a single piece,
whether or not presented as a single piece.
- Skiing Equipment
Items of skiing equipment will be accepted as checked
baggage. (For the purpose of this
provision items of skiing equipment are defined as one pair
of skis, one pair of ski poles, and one pair ski bindings, or
one pair of ski boots.)
Charges: One piece - Ski boot bag up to 50 lbs. and 62
linear inches or one pair of skis are
are charged the applicable checked baggage fee for the 1st
checked bag. When in excess each item will be subject to the
excess baggage charge for each piece. Acceptance is subject to
aircraft size and load conditions.
NOTE: Lighters or torches for applying ski wax are
considered dangerous goods and are not allowed in checked or
carry-on baggage.
- Snowboard one snowboard with boots will be accepted as
checked baggage, subject to the charges listed below.
Charges: Snowboard will be charged the applicable checked
baggage fee for the 1st checked bag. When in excess, each item will be
subject to the excess baggage charge for a single piece,
whether or not presented as a single piece.
- Surfboards/Kiteboards/Wakeboards
Surfboards/Kiteboards/Wakeboards will be accepted as checked
baggage subject to the conditions and charges specified
below. (For the purpose of this provision one item of
surfing/kiteboard/wakeboard equipment is defined as one
surfboard or one kiteboard or one wakeboard.) Acceptance is
subject to aircraft load conditions.
Charges:
Surfboards/kiteboards/wakeboards will be
subject to a charge of: USD 150.00/CAD 150.00, in addition to the applicable checked baggage fee, based on the
number of checked bags.
Acceptance is subject to aircraft size and load conditions.
NOTE: Surfboards/kiteboards/wakeboards and containers that
are less than 62 linear inches and under 50 lbs. will be
charged the applicable checked baggage fee for the 1st checked bag.
- Tennis Rackets
Tennis rackets and tennis balls will be accepted as checked baggage.
Tennis equipment will be charged the applicable
checked baggage fee for the 1st checked bag.
When in excess will be subject to the excess baggage charge.
- Windsurf/Kitesurf Equipment
Windsurfing/kitesurfing equipment consisting of one
windsurfing board, and one mast boom and sail will
be subject to a charge of USD 150.00 /CAD 150.00,
in addition to the applicable checked baggage fee, based on
the number of checked bags.
Acceptance conditional on a aircraft size and load
conditions.
EXCEPTION: Will not be accepted on American Eagle.
RULE 200AA CONDITIONS AND CHARGES FOR ACCEPTANCE OF LIVE ANIMALS
The transportation of live animals is subject to the general conditions
of acceptance in paragraph (A), the provisions for containers in
paragraph (B), the provisions for carriage in the passenger compartment
in paragraph (C), and the charges for transporting the animals in
paragraph (D) of this
rule. AA reserves the right not to accept animals as checked baggage
when extreme weather temperatures exist throughout AA's system to
protect animal health and welfare.
- GENERAL CONDITIONS OF ACCEPTANCE
AA will accept domestic cats and dogs for transportation. The
acceptance of animals is subject to the conditions below.
Pets will be accepted as baggage only when accompanied by a
passenger traveling on the same
aircraft. AA reserves the right not to accept animals as checked
baggage when extreme weather temperatures exist throughout AA's
system in order to protect animal health and welfare.
EXCEPTION: This rule does not apply to the transportation of
service animals and rescue/ detection dogs pursuant to
Rule 55AA.
- Advance arrangements must be made for cabin pets.
- The animal must be harmless, inoffensive, odorless, and
require no attention during transit.
- The animal must be confined in a cage or container subject to
inspection and approval by AA prior to acceptance.
- The passenger must make all arrangements and assume full
responsibility for complying with any applicable laws,
customs, and/or other governmental regulations, requirements,
or restrictions of the country, state, or territory to which
the animal is being transported.
- No more than two animals will be accepted per fare-paying
passenger as checked baggage.
- Acceptance is subject to the availability of space at
departure time.
- CONTAINERS
- Containers must be leakproof.
- The container must be ventilated on at least two sides and
must permit the animal to stand in a normal manner. When
transported in the cargo compartment the gross weight of
animal and container must not exceed 100 pounds.
- ADDITIONAL REQUIREMENTS FOR CARRIAGE IN PASSENGER COMPARTMENT
Carriers will carry domestic cats and dogs in
the passenger compartment of the aircraft subject to the
conditions in paragraphs (A) and (B) above, the additional
conditions specified below, and the charges prescribed in paragraph (D)
below. AA does not allow cabin pets on flights to/from Hawaii.
- Maximum Number of Animals and/or Containers
Carriage of animals is limited to one container per
passenger. Carriage of animals is limited to 2 containers in
First Class cabin and 5 containers in Coach Cabin.
EXCEPTION 1: The ATR/AT7/EMJ equipment is limited to two
containers.
EXCEPTION 2: The SF3 equipment is limited to one container.
EXCEPTION 3: Flight series 6000-6999 does not allow pets in
the cabin.
- Container and Animal Storage
The container must be stowed under the seat directly in front
of the passenger, and the animal must remain in the container
while on board the aircraft.
- Maximum Container Size
The container must not exceed the size shown below for the
carriers indicated.
CONTAINER SIZE (IN INCHES)
| CARRIER |
LENGTH |
WIDTH |
HEIGHT |
AA |
23 |
13 |
9 |
- CHARGES
- Charge for Carriage of Pets
- Pets in the cabin. For domestic cats and dogs
USD 125.00/CAD 125.00 per carrier on
which the animal is transported.
- Pets as checked baggage. For domestic cats and dogs
USD 175.00/CAD 175.00 per carrier
in which the animal is transported.
RULE 205AA CHECKED AND CARRY-ON BAGGAGE
Passengers may check baggage for carriage in the cargo compartment of
the aircraft and/or may carry baggage on board the aircraft subject to the provisions
below. The suitability of baggage, as to weight, size, and character, to be carried in
the passenger compartment of the aircraft will be determined by the carrier.
- CHECKED BAGGAGE
Carrier will check baggage which is tendered by a passenger and
which is acceptable under
the terms of Rules 190, 195, and 200, upon presentation by a
passenger of a valid ticket
for transportation over the lines of that carrier, or over the
lines of that carrier
and one or more other carriers, subject to the conditions
specified below.
- Baggage must be checked at the city or airport office
designated by the carrier and in advance of flight departure
time as prescribed by the carrier. Cutoff time for baggage
check-in in 30 minutes before departure for all airports in
Canada. Cutoff time for baggage check-in is 30 minutes
before departure for all airports in the U.S., except the
following airports:
| Departure From |
Cutoff time for
Baggage Check-in |
| Anchorage, Alaska (ANC) |
40 minutes |
| Atlanta, Georgia (ATL) |
40 minutes |
| Chicago, Illinois (ORD) |
40 minutes |
| Dallas/Fort Worth, Texas (DFW) |
40 minutes |
| Denver, Colorado (DEN) |
45 minutes |
| Las Vegas, Nevada (LAS) |
45 minutes |
| Los Angeles, California (LAX) |
45 minutes |
| Miami, Florida (MIA) |
45 minutes |
| Newark, New Jersey (EWR) |
40 minutes |
| New York, New York - Kennedy (JFK) |
45 minutes |
| Orlando, Florida (MCO) |
40 minutes |
| San Francisco, California (SFO) |
40 minutes |
| San Juan, Puerto Rico (SJU) |
40 minutes |
| St. Croix, U.S. Virgin Islands (STX) |
45 minutes |
| St. Thomas, U.S. Virgin Islands (STT) |
60 minutes |
| Tampa, Florida (TPA) |
40 minutes |
| Washington Dulles, District of Columbia (IAD) |
40 minutes |
- The passenger's name must appear on the baggage. Carrier
will supply baggage identification labels free of charge.
- Baggage will not be checked:
- to a point that is not on the passenger's routing.
- beyond the passenger's next point of stopover or, if
there is no stopover,
beyond the final destination designated on the ticket.
- beyond a point at which the passenger wants to reclaim
the baggage or any
portion thereof.
- beyond the point to which all applicable charges have
been paid.
- beyond a point at which the passenger is to transfer to
a connecting flight,
if that flight is scheduled to depart from an airport
different from the one
at which the passenger is scheduled to arrive.
- Live animals will not be checked beyond a point of transfer
to another carrier except on interchange flights.
- DELIVERY OF CHECKED BAGGAGE BY CARRIER
- Checked baggage will be delivered to the bearer of the
baggage check upon payment of all unpaid sums due AA under
contract of carriage and upon return to AA of the baggage
(claim) tag(s) issued in connection with such baggage. AA is
under no obligation to ascertain that the bearer of the
baggage check and baggage (claim) tag is entitled to delivery
of the baggage, and AA is not liable for any loss, damage or
expense arising out of or in connection with such delivery of
the baggage. Except as otherwise provided in subparagraph
(3) below, delivery will be made at the destination shown in
the baggage check;
In the event the checked baggage does not arrive on the
American Airlines or American Eagle
flight designated on the passenger ticket, AA will make
reasonable efforts to return the baggage to the passenger
within 24 hours of flight arrival time for domestic U.S.
travel. AA's goal to return bags within 24 hours applies
only when AA is the carrier transporting the passenger to his
stopping point or final destination. Returning bags may take
longer than 24 hours for international itineraries due to
flight duration, frequency of flights, or Customs and
Immigration procedures at the destination airport.
Passengers should notify an AA baggage agent prior to leaving
the airport that checked baggage is missing. Once the
baggage is located, a local delivery company will return the
bag to the local address at AA expense. Below are
circumstances that may inhibit AA from returning bags within
24 hours:
- No local name, address or phone number provided
- Remote location or "unreachable" address, such as cruise
ship or camping site
- Change of delivery address without notification
-Limited flight schedules to destination
- Operational circumstances preventing AA from locating or
delivering baggage within this time frame.
- If the provisions of subparagraph (1) above, are not complied
with by a person claiming the baggage, carrier will deliver
the baggage only on condition that such person establishes to
carrier's satisfaction his rights thereto, and if required by
carrier, such person shall furnish adequate security to
indemnify Carrier for any loss, damage or expense which may
be incurred by carrier as a result of such delivery;
- At the request of the bearer of the baggage check and baggage
(claim) tag(s), checked baggage will be delivered at the
place of departure or an intermediate stopping place upon the
same condition provided for in subparagraph (1) above, unless
precluded by government regulations, or unless time and
circumstances do not permit. In delivering baggage at the
place of departure or at any intermediate stopping place,
carrier shall be under no obligation to refund any charges
paid.
- Acceptance of baggage by the bearer of the baggage check and
baggage (claim) tag(s) without written complaint at the time
of delivery is presumptive evidence that the baggage and
contents have been delivered in good condition and in
accordance with the contract of carriage.
- CARRY-ON BAGGAGE
When baggage is carried on board the aircraft, it must be retained
in the passenger's custody and safely secured in either the
overhead bin or under the seat stowage area.
Customers will be limited to one carry-on bag plus one personal
item. If government regulations are more restrictive, such
restrictions shall apply.
The one carry-on bag should not exceed 45 linear inches (length > width > height).
The one carry-on bag can include, but is not limited to:
suitcases, garment bags, collapsible strollers, pet carriers,
small duffels, sports bags, shopping bags or camera bags. A
personal item includes a purse, briefcase, or laptop, other
similar items will be allowed such as a small tote bag, shoulder
bag, small backpack or book bag.
AA may place additional limits on carry-on baggage baserd on the
stowage capacity of a specific aircraft.
Additional items may be carried-on above and beyond the
restrictions listed above include:
- Outer garments such as coats/wraps/hats.
- Assistive devices such as wheelchairs, crutches, canes,
braces, walkers or other prosthetic devices on which
a passenger is dependent.
- Therapeutic oxygen provided by AA under its
approved program.
- Approved safety seat for a lap or ticketed child.
- Diaper bag for lap or ticketed child.
- Small bag of food intended or
immediate consumption.
- Book or newspaper.
- Umbrella stroller for lap or ticketed child.
RULE 215AA CABIN-SEAT BAGGAGE AND CHARGES
When a passenger requests that an item of baggage be carried in the
cabin, and it is determined
by AA that the item is acceptable as cabin baggage but it is so fragile
and/or bulky as to require the use of a seat, the provisions will apply:
Cabin-seat baggage must be carried aboard the aircraft by the passenger
and secured in a seat.
AA will charge 100% of the applicable adult fare for the portion of the
trip on which the extra seat is used. The cabin-seat baggage will not
be included in determining baggage allowance or excess baggage
charges.
RULE 220AA BAGGAGE ALLOWANCE
- MAXIMUM ALLOWANCE
When a fare-paying passenger presents a valid ticket for
transportation between points on AA, the carrier
will transport the passenger's baggage between such points,
subject to the conditions of acceptance in Rule 190, 195,
and 200 and to the maximum in this rule.
- For Transportation between the United States and Canada.
Collection of checked baggage charges apply at any point where
bags are checked.
The following table shows the basic allowance (quantity,
weight, and size) of baggage that will be carried by
AA. Also included are items of sporting equipment
and/or oversize items that will be carried.
Exceptions and/or clarifying remarks are included.
The following are definitions of terms as used in the table
below.
- Checked baggage:
Customers who have purchased travel in First or Business Class are allowed 3 checked bags, not to exceed 62in./157 cm. total linear dimensions or maximum weight of 70 lbs./32 kgs. per bag at no charge Customers who have purchased travel in other classes of service are allowed 2 checked bags, at USD25.00/CAD25.00 for the first bag, USD35.00/CAD35.00 for the 2nd bag, provided the pieces are within the size and weight limits noted in the table below.
Carry-on Baggage: AA will accept one carry-on bag free of charge provided it is within size and weight limits of the second bag noted in the table below. If government regulations are more restrictive, such restrictions apply.
- "Oversize" baggage is defined as a piece of baggage.
- whose maximum outside linear dimensions exceed 62
in. or
- which weigh more than 50 pounds.
- The term "one item" is defined in Rule 195 for each
article to which is applicable.
- Duffel bag is defined as a canvas cylindrically shaped
bag, folded and fastened at one end.
- Sea bag is defined as a canvas cylindrically shaped bag,
closed at one end by means of draw ropes.
- B-4 bag is defined as a suitcase-type handbag made of
canvas with leather and metal bindings and fittings and
with expandable canvas compartments on the two sides of
the bag.
| BASIC ALLOWANCE |
| PIECES |
MAXIMUM OUTSIDE LINEAR DIMENSIONS AND WEIGHT OF EACH PIECE |
SPORTING/OVERSIZE EQUIPMENT
(ONE ITEM OF ONE TYPE OF EQUIPMENT IN LIEU OF FIRST PIECE) |
EXCEPTION/REMARKS |
| CarryOn |
45in. |
Archery, Backpack/Knapsack, Bowling, Camping Equipment, Fishing |
Substitution of duffel bag, sea bag, or B-4 bag is applicable to military passengers only |
| 1st |
62in./50 lbs. |
Golfing, Hockey, Oars |
| 2nd |
62in./50 lbs. |
Shooting, Skateboard, Skis, Snowboard, Tennis Racket, Duffel Bag, Sea Bag, B-4 Bag |
EXCEPTION 1: No article will be accepted if the maximum outside
linear dimensions exceed 126 inches or if the
article weighs more than 100 pounds.
EXCEPTION 2: Baggage allowance for active U.S. Military passengers. The allowance for checked baggage as noted below:
- Active duty U.S. Military personnel, traveling on orders: Five bags not to exceed 62 linear inches/50 lbs. per bag are allowed at no charge**.
**A duffel bag, sea bag, B-4 bag or any other type bag not to exceed 126 linear inches/100 lbs. may be substituted for one free checked bag with no excess charges.
- Active duty U.S. military personnel, personal travel:
Three bags not to exceed 62 linear inches/50 lbs. per bag are allowed at no charge.
- I) Military I.D. and travel orders must be presented.
II) Traveling in uniform is not required.
EXCEPTION 3: Baggage allowance for Active duty U.S. Military dependents traveling on orders.
The allowance for checked baggage as noted below:
- Two bags not to exceed 62 linear inches/50 lbs. per bag are allowed at no charge.
- Military dependent I.D. and travel orders must be presented.
- The maximum allowance specified above will apply only when
satisfactorily demonstrated,
at the time such baggage is presented, that the
transportation is part of a trip
which also includes transportation to/from points in the
United States or Canada via
commercial air (excluding charter service) or military air
transportation and when
the following conditions are met;
- Only one ticket with such an allowance may be
purchased per passenger for
transportation within the United States or Canada in
connection with a trip
to or from a point in the United States or Canada.
- Failure to undertake the trip to or from a point in
the United States or Canada, shall subject the
passenger to any additional charge for baggage so
transported in excess of the maximum allowance
specified in paragraph (A)(1).
EXCEPTION: Passengers rerouted in accordance with Rule
240 (FAILURE TO OPERATE ON SCHEDULE OR
FAILURE TO CARRY) shall be entitled to the
maximum allowance applicable for the trip
originally purchased, regardless of whether
passengers are transferred to a different
class of service and whether or not they are
entitled to a fare refund.
- Articles Carried Free in Addition to Charged
Baggage Allowance
In addition to the maximum allowances provided in paragraphs
above, each fare-paying passenger may carry, without
additional charge, the following articles of baggage only
when retained in the passenger's custody (except items (b),
(d), (e), and (f)),:
- outer garments such as coats/wraps/hats.
- assistive devices such as wheelchairs, crutches, canes,
braces, walkers or other prosthetic devices on which a
passenger is dependent.
- therapeutic oxygen provided by AA under its approved
program.
- approved safety seat for a lap or ticketed child.
- diaper bag for lap or ticketed child.
- small bag of food intended for immediate consumption.
- book or newspaper.
- umbrella stroller for lap or ticketed child.
- for transportation from points in Fla. or Haw. one box
of fruit or mesh bag of citrus fruit or one box of
flowers on which maximum linear dimensions do not exceed
62 in.
- POOLED BAGGAGE
When two or more passengers traveling to the same destination on
the same flight present themselves and their baggage at the same
time and place, their maximum allowance will be the sum of their
individual maximum allowances. Baggage in excess of the combined
maximum allowance will be subject to the excess baggage charge.
RULE 225AA EXCESS BAGGAGE CHARGES
Baggage in excess of the maximum allowance specified in Rule 220
(BAGGAGE ALLOWANCE) will be accepted for transportation only upon
payment of excess baggage charges specified in this rule. Excess
baggage charges will apply from the point at which baggage is accepted
for transportation to the point to which baggage is checked or
transported in the passenger compartment.
- APPLICABLE CHARGES
Where the provisions of Rule 220 indicate a maximum acceptable
number of pieces of baggage that will be carried for USD 25.00/CAD 25.00 and USD 35.00/CAD 35.00,
the piece(s) in excess of that maximum will be subject to the charges
prescribed in paragraph (B) below, and oversize pieces will be
subject to the charges prescribed
in paragraph (C) below. Where the provisions of Rule 220 indicate
a maximum acceptable weight of 50 lbs., the weight
in excess of that maximum will be subject to the charges
prescribed in paragraph (C) below.
- EXCESS PIECE CHARGES
The charge for each excess piece allowed in Rule 220 will be:
| NUMBER OF PIECES |
CHARGES |
| 1-3 |
USD 150.00/CAD 150.00 for the 1st through 3rd excess piece |
| 4-8 |
USD 150.00/CAD 150.00 for the 4th through 8th excess piece |
These charges are in addition to any charges assessed pursuant to
(C)1) and 2) below.
NOTE: Cameras, film, lighting and sound equipment will be
accepted when tendered by representatives of network or
local television broadcasting companies or commercial
film-making companies, the federal government or Department
of Defense when the outside liner dimensions do not exceed
126 inches or 100 lbs. upon payment of USD 50.00/CAD
50.00 per article.
- OVERWEIGHT/OVERSIZE BAGGAGE CHARGES
- Overweight Pieces
Baggage which is over the maximum weight of 50 lbs. and up to
100 lbs. will be charged for each piece as follows:
- A piece of baggage which weighs over 50 lbs. up to 70
lbs. will be charged USD 100.00/
CAD 100.00 per piece.
- A piece of baggage which weighs over 70 lbs. up to 100
lbs. will be charged USD 200.00/
CAD 200.00 per piece.
NOTE 1: These charges are in addition to any charges
assessed pursuant to (B) above and (C)(2) below.
NOTE 2: No piece of baggage weighing more than 100 lbs. will
be accepted.
- Oversize Baggage Charge
The charge for each piece of checked baggage that exceeds the
maximum outside linear dimensions of 62 inches will be USD
200.00/CAD 200.00. These charges are in addition to
any charges assessed pursuant to (B) and (C)(1) above.
NOTE: No piece of baggage whose maximum outside linear
dimensions exceeds 126 in. (No single dimension may
exceed 72 in.) will be accepted.
RULE 230AA LIABILITY--BAGGAGE
- Liability of Carriers
:
- The carrier shall be liable under Article 17 of the Warsaw Convention or Montreal Convention, whichever may apply, for recoverable compensatory damages sustained in the case of death or bodily injury of a passenger, as provided in the following paragraphs:
- The carrier shall not be able to exclude or limit its liability for damages not exceeding 113,100 special drawing rights for each passenger.
- The carrier shall not be liable for damages to the extent that they exceed 113,100 special drawing rights for each passenger if the carrier proves that:
- such damage was not due to the negligence or other wrongful act or omission of the carrier or its servants or agents; or
- such damage was solely due to the negligence or other wrongful act or omission of a third party.
- The carrier reserves all other defenses and limitations available under the Warsaw Convention or the Montreal Convention, whichever may apply, to such claims including, but not limited to, the Exoneration Defense of Article 21 of the Warsaw Convention and Article 20 of the Montreal Convention, except that the carrier shall not invoke articles 20 and 22(2) of the Warsaw Convention in a manner inconsistent with paragraphs (1) and (2) hereof.
- With respect to third parties, the carrier reserves all rights of recourse against any other person, including, without limitation, rights of contribution and indemnity.
- The carrier agrees that, subject to applicable law, recoverable compensatory damages for such claims may be determined by reference to the laws of the country of the domicile or country of permanent residence of the passenger.
- In cases of bodily injury or death, the carrier shall make an advance payment where the carrier determines it is necessary to meet the immediate economic needs of, and hardship suffered by, a passenger as provided in the following paragraphs:
- Unless a dispute arises over the identity of the person to whom an advance payment shall be made, the carrier shall, without delay, make the advance payment to the passenger in an amount or amounts determined by the carrier in its sole discretion. In the event of death of a passenger, the amount of advance payment shall not be less than 16,000 special drawing rights, which shall be paid to a representative of the passenger's next of kin eligible to receive such advance payment as determined by the carrier in its sole discretion.
- The carrier shall make the advance payment as an advance against the carrier's liability under the Warsaw Convention, or the Montreal Convention, whichever may apply. An advance payment shall not constitute recognition of liability. An advance payment shall be offset against, or deducted from the payment of, any settlement or judgment with respect to any claim for compensation on behalf of the passenger.
- The carrier, in making an advance payment, does not waive any rights, defenses, or limitations available under the Warsaw Convention, or the Montreal Convention, whichever may apply, to any claim, nor shall acceptance of an advance payment constitute a release of any claim, whatsoever, by any person.
- The carrier, in making an advance payment, preserves its right to seek contribution or indemnity from any other person for such payment, which shall not be deemed to be a voluntary contribution or contractual payment on the part of the carrier.
- The carrier may recover an advance payment from any person where it is proven that the carrier is not liable for any damage sustained by the passenger, or where it is proven that the person was not entitled to receive the payment, or where and to the extent that it is proven that the person who received the advance payment caused, or contributed to, the damage.
- The carrier shall be liable for damage occasioned by delay in the carriage of passengers by air, as provided in the following paragraphs:
- The carrier shall not be liable if it proves that it and its servants and agents took all measures that could reasonable be required to avoid the damage, or that it was impossible for it or them to take such measures.
- Airport, air traffic control, security, and other facilities or personnel, whether public or private, not under the control and direction of the carrier are not servants or agents of the carrier, and the carrier is not liable to the extent the delay is caused by these kinds of facilities or personnel.
- Damages occasioned by delay are subject to the terms, limitations and defenses set forth in the Warsaw Convention and the Montreal Convention, whichever may apply. They include foreseeable compensatory damages sustained by a passenger and do not include mental injury damages.
- The carrier reserves all defenses and limitations available under the Warsaw Convention or the Montreal Convention, whichever may apply to claims for damage occasioned by delay, including, but not limited to, the Exoneration Defense of Article 21 of the Warsaw Convention and Article 20 of the Montreal Convention. Under the Montreal Convention, the liability of the carrier for damage caused by delay is limited to 4,694 SDR per passenger. The limits of liability shall not apply in cases described in Article 25 of the Warsaw Convention or Article 22 (5) of the Montreal Convention, whichever may apply.
- The carrier is liable for damages sustained in the case of destruction or loss of, damage to, or delay of checked and unchecked baggage, as provided in the following paragraphs:
- Except as provided below, the liability of the carrier is limited to 1,131 special drawing rights for each passenger in the case of destruction, loss, damage, or delay of baggage, whether checked or unchecked, under the Warsaw Convention or the Montreal Convention, whichever may apply. Unless the passenger proves otherwise:
- all baggage checked by a passenger shall be considered to be the property of that passenger;
- a particular piece of baggage, checked or unchecked, shall not be considered to be the property of more than one passenger; and
- unchecked baggage, including personal items, shall be considered to be the property of the passenger in possession of the baggage at the time of embarkation.
- If a passenger makes, at the time checked baggage is handed to the carrier, a special declaration of interest and has paid a supplementary sum, if applicable, the carrier will be liable for destruction, loss, damage, or delay of such checked baggage in an amount not exceeding the declared amount is greater that the passenger's actual interest in delivery at destination. The declared amount, and the carrier's liability, shall not exceed the total amount of declaration permissible under the carrier's regulations, inclusive of the limitation of paragraph d.(1) hereof. In the case of transportation under the Warsaw Convention, no supplementary sum shall apply unless the declared amount exceeds 19 special drawing rights per kilogram of the total recorded weight of the checked baggage at the time the baggage is handed to the carrier. Nevertheless, the carrier may impose charges for pieces of baggage in excess of any free allowance the carrier may provide.
- In the case of unchecked baggage, the carrier is liable only to the extent the damage resulted from its fault, or that of its servant or agents.
- The carrier is not liable for destruction, loss, damage, or delay of baggage not in the charge of the carrier, including baggage undergoing security inspections or measures not under the control and direction of the carrier.
- The carrier reserves all defenses and limitations available under the Warsaw Convention and the Montreal Convention, whichever may apply to such claims including, but not limited to, the defense of Article 20 of the Warsaw Convention and Article 19 of the Montreal Convention, and the exoneration defense of Article 21 of the Warsaw Convention and Article 20 of the Montreal Convention, except that the carrier shall not invoke Article 22(2) and (3) of the Warsaw Convention in a manner inconsistent with paragraph (1) hereof. The limits of liability shall not apply in cases described in Article 25 of the Warsaw Convention or Article 22 (5) of the Montreal Convention, whichever may apply.
- Under the Warsaw Convention and the Montreal Convention, whichever may apply, an action for damages must be brought within two years, and a complaint must be made to the carrier within seven calendar days in the case of damage to baggage, and 21 calendar days in the case of delay thereof."
- Carrier is not liable for any damage directly and solely
arising out of its compliance with any laws, government
regulations, orders, or requirements or from failure of
passenger to comply with same, or out of any cause beyond
carrier's control.
- Any liability of AA is limited to 634.90 USD/711.00 CAD per
bag in the case of
checked baggage and USD 400.00/448.00 CAD in the case of
unchecked baggage or other property, unless a higher value is
declared in advance and additional charges are paid pursuant
to AA's regulations.
- For all carriage governed by the Montreal Convention, any
liability of carrier is limited to a total of 1,131 SDR's per
passenger for all checked and unchecked baggage or other
property, unless a higher value is declared in advance and
additional charges are paid pursuant to carrier’s regulations.
NOTE 1: Under no circumstances will the carrier be
liable for the loss, delay or damage to
unchecked baggage or cabin baggage not
attributed to the negligence of the carrier.
Assistance rendered to the passenger by the
carrier's employees in loading, unloading or
transshipping of unchecked or cabin baggage
shall be considered as a gratuitous service to
the passenger.
- Carrier is not liable for damage to a passenger's baggage
caused by property contained in the passenger's baggage. Any
passenger whose property caused damage to another passenger's
baggage or to the property of carrier shall indemnify carrier
for all losses and expenses incurred by carrier as a result
thereof.
- Carrier may refuse to accept any articles that do not
constitute baggage as such term is defined herein, but if
delivered to and received by carrier, such articles shall be
deemed to be within the baggage limit of liability, and shall
be subject to the published rates and charges of carrier.
- Liability of carrier for damages shall be limited to
occurrences on its own line, except in the case of
checked baggage as to which the passenger also has a
right of action against the first or last carrier.
- A carrier issuing a ticket or checking baggage for
carriage over the lines of another carrier does so only
as agent.
- Carrier shall not be liable in any event for any
consequential or special damage arising from carriage subject
to this tariff, whether or not carrier had knowledge that such
damages might be incurred.
- Any exclusion or limitation of liability of carrier under
this tariff or the ticket shall apply to agents, servants, or
representatives of the carrier acting within the scope of
their employment and also to any person whose aircraft is
used by the carrier and its agents, servants or
representatives acting within the scope of their employment.
- Carrier shall not be liable for any loss, damage or delay of any nature resulting from the transportation and/or delivery of checked baggage, to the extent that the destruction, loss or damage resulted from the inherent defect, quality or vice of the baggage, or in the case of delay, that the carrier, it's agents and servants took all measures that could reasonably be required to avoid the damage, or that it was impossible to take such measures. This exclusion is applicable whether the nonacceptable property is included in the passenger's checked baggage with or without the knowledge of the carrier.
- The owner of a pet shall be responsible for compliance with
all governmental regulations and restrictions, including
furnishing valid health and rabies vaccination certificates
when required. Carrier will not be liable for loss or
expense due to the passenger's failure to comply with these
provisions, and carrier will not be responsible if any pet is
refused passage into or through any country, state or
territory.
- AA will not be liable for the loss, damage or delay in
delivery of a passenger's cabin baggage except when the
passenger stores such baggage in a carry-on baggage
compartment in the forward section of aircraft, or the loss,
damage or delay in delivery is caused solely by AA's
negligent handling of the baggage, or as a consequence of
damage to the aircraft.
- AA shall not be liable for damage to baggage which does not
impair the ability of the baggage to function, and
specifically, shall not be liable for the damage arising from
the normal wear and tear of baggage handling; minor cuts,
scratches, dents or soil.
- AA shall not be liable for loss of, or damage to, articles
which are strapped, fastened or otherwise secured to other
baggage being checked and which are not independently tagged
and/or packaged. Such items include but are not restricted
to sleeping bags, tents, luggage racks, luggage carriers,
bungee cords and umbrellas.
- AA shall not be liable for loss or damage to articles due to
the following:
- Protruding parts such as but not limited to feet,
wheels, pull straps, pull hanger hooks, loose flaps
and/or pockets
- Oversize/overpacked bags
- Manufacturer's defect
- AA/American Eagle/AmericanConnection is not liable for any
damage to sports items not presented in a hard-sided case.
If the outside of the hard-sided case does not have visible
damage, AA/American Eagle/American Connection is not liable
for any damage to the sports items in the case. Sports cases
designed for specific items such as golf bags, boot bags, and
bike cases are intended to carry only that sport item.
Additional items not included in the item description must
not be packed inside the sports case.
- DECLARATION OF HIGHER VALUE
- A passenger may, when checking in for a flight and presenting
property for transportation, pay an additional charge of USD
2.00 per USD 100.00/CAD 3.00 per CAD 112.00 (or fraction
thereof) of additional declared value. A higher declared
value may not be applied to money, jewelry, silverware,
negotiable papers, securities, business documents, samples,
paintings, antiques, artifacts, manuscripts, irreplaceable
books or publications or other similar valuables.
- Limits on Declared Higher Values
- The declared value for personal property, including
baggage, may not exceed
USD 5,000.00/CAD 5,600.00.
- When personal property, including baggage, is tendered
for transportation via two or more carriers with
different maximum limits on declared value, the lowest
limit for any such carrier shall apply to all carriers
participating in such transportation.
- When excess valuation exceeds USD 4,000.00/CAD 4480.00
baggage may be checked online only.
RULE 231AA TIME LIMITATIONS ON CLAIMS AND ACTIONS FOR BAGGAGE
- Items missing from checked baggage must be reported to American Airlines before leaving the airport or within 24 hours of the receipt of baggage.
- No action shall lie in the case of damage to baggage unless the
person entitled to delivery files an initial report with carrier
prior to leaving the arrival airport, or at the latest, within
seven (7) days from the date of receipt of baggage.
- Upon carrier's agreement to accept a damage claim, the damage
acknowledgement form provided by the carrier, and the damaged
property, must be presented to the carrier for repair within
thirty (30) days from the date the damage acknowledgement form is
furnished by the carrier to the passenger.
- No action shall lie against the carrier in the case of delay or loss of baggage unless the passenger entitled to delivery complains in writing to the carrier forthwith at the latest within 21 days from the date on which the baggage has been placed at the passenger's disposal (in the case of delay), or should have been placed at the passenger's disposal (in the case of loss).
- Legal action premised on or related to damage, delay, or loss must
be commenced within two (2) years of the date of the incident. If
the initial report and, when applicable, written claim form, are
not provided within the time limitations set forth above and legal
action is not commenced within two (2) years of the date of the
incident, then the carrier disclaims any and all liability arising
from or relating to such incident.
- No agent, servant, or representative of AA has the authority to
alter, modify or waive any provision of the contract of carriage
or this tariff.
- Failure to report a claim for a delayed or damaged bag within the
prescribed time limit releases the carrier from any liability, except in the case of fraud on the part of the carrier.
RULE 235AA FAILURE TO OPERATE ON SCHEDULE
(Applicable only to Standby Fares.)
- Liability of Carrier
Except to the extent provided in Paragraph
(B) of this rule, carrier shall not be liable for failing to
operate any flight according to schedule or for changing the
schedule of any flight, with or without notice to passenger.
- Options of Passengers
Whenever carrier fails to operate any
flight according to schedule or changes the schedule of any
flight, carrier will, at the request of the passenger:
- Transport the passenger on another of its flights on which
space is available.
- Refund an amount determined in accordance with Rule 260 upon
surrender of the unused portion of the ticket.
RULE 240AA FAILURE TO OPERATE ON SCHEDULE OR FAILURE TO CARRY
(Not Applicable to Standby Fares)
-
General
AA will provide customers at the airport and onboard an affected aircraft with timely and frequent updates regarding known delays, cancellations and diversions and will strive to provide the best available information concerning the duration of delays and to the extent available, the flight's anticipated departure time. AA is not responsible for any special, incidental or consequential damages if we do not meet this condition.
The provisions of this rule apply only to a passenger who has a ticket and a confirmed reservation on a flight which he/she does not use for one of the reasons named below.
- Definitions
For the purpose of this rule, the following terms have the meaning indicated below:
- Comparable Air Transportation means transportation provided by air carriers or foreign air carriers holding certificates of public convenience and necessity or foreign permits issued by the civil aeronautics board.
- Connecting Point means a point to which a passenger holds or held confirmed space on a flight of one carrier and out of which the passenger holds or held confirmed space on a flight of the same or another carrier. All airports through which a city is served by any carrier shall be deemed to be a single connecting point when the receiving carrier has confirmed reservations to the delivering carrier;
- Delivering Carrier means a carrier on whose flight a passenger holds or held confirmed space to a connecting point;
- Misconnection occurs at a connecting point when a passenger holding confirmed space on an original receiving carrier is unable to use such confirmed space because the delivering carrier was unable to deliver him to the connecting point in time to connect with such receiving carrier's flight.
Note: the same rules regarding delivering and receiving carrier responsibility apply at the subsequent point(s) of misconnection as would apply at the point of original misconnection.
- New Receiving Carrier(s) means a carrier or combination of connecting carriers, other than the original receiving carrier(s), operating between the point of misconnection and the destination or next point of stopover or connecting point shown on the passenger's ticket, on whose flight a passenger is transported from the connecting point;
- Original Receiving Carrier(s) means a carrier or combination of connecting carriers on whose flight(s) a passenger originally held or holds confirmed space from a connecting point to a destination, next stopover or connecting point;
- Outbound Flight means the flight on which a passenger originally held confirmed space beyond the point where the schedule irregularity or failure to carry occurs;
- Schedule Irregularity means any of the following irregularities:
- delay in scheduled departure or arrival of a carrier's flight resulting in a misconnection, or
- flight cancellation, omission of a scheduled stop, or any other delay or interruption in the scheduled operation of a carrier's flight, or
- substitution of equipment of a different class of service, or
- schedule changes which require rerouting of passenger at departure time of the original flight.
- Change in Schedule means:
- the cancellation of a scheduled flight where no aa flight of comparable routing is available within 60 minutes of the original time of departure;
- a change in the scheduled departure time of an aa flight which exceeds 60 minutes;
- a change in the routing of a scheduled aa flight which adds one or more stops to the original itinerary; or,
- a change in the routing of a scheduled aa flight that results in a scheduled arrival time more than 60 minutes later than the original scheduled arrival time.
- Schedule Irregularity
- When a passenger will be delayed because of a scheduled
irregularity or a carrier cancels the passenger's reservation
pursuant to Rule 135 (CANCELLATION OF RESERVATION); or
- Any carrier causing such delay or in the case of a
misconnection the original receiving carrier(s) will
transport the passenger without stopover on its (their)
next flight on which space is available in the same
class of service as the passenger's original outbound
flight at no additional cost to the passenger; if space
is available on a flight(s) of a different class of
service, acceptable to the passenger, such flight(s)
will be used without stopover at no additional cost to
the passenger only if it (they) will provide an earlier
arrival at the passenger's destination, next stopover
point or transfer point, or
- If the carrier causing such delay, or in the case of
misconnection the original receiving carrier(s) is
unable to provide onward transportation acceptable to
the passenger, at the request of the passenger, and if
space is available on flights of another carrier or
combination of carriers, the passenger may be
transported without stopover on the next flight(s) in
the same class of service as the passenger's original
outbound flight, provided that the tariff covering the original
transportation permits routing via the carrier which
will transport the passenger.
EXCEPTION: Passengers holding tickets for
another carrier first class travel will
be accepted on AA First Class service
upon payment of additional fare to the
level of AA's applicable one way first
class fare.
- Schedule Irregularity
The carrier causing the schedule irregularity will
refund in accordance with Rule 260
(Refunds-Involuntary.)
EXCEPTION: Schedule Irregularity does not include Force Majeure Events
as defined in Rule 240 (H).
- Change in Schedule
-
When a passenger will be delayed because of a change in AA's
schedule, AA will:
- Arrange to transport the passenger over its own lines to
the destination, next stopover point or transfer point
shown on its portion of the ticket, without stopover at
no additional cost to the passenger. A passenger
who has paid a coach ticket will be transported in a
higher class of service only if such flight will provide
an earlier arrival than the next AA coach flight on
which space is available.
- Refund in accordance with Rule 260 Refunds-Involuntary.
EXCEPTION: Change in Schedule does not include force majeure
events as defined in paragraph (H).
NOTE: In the event that AA changes the time of departure or
routing of a flight in a manner that does not constitute a
schedule change as defined herein, AA will transport the passenger
on the rescheduled flight at no additional cost to the passenger.
If the passenger elects not to travel on the rescheduled flight,
AA will refund the value of the affected flight coupons in the
form of a nonrefundable AA travel voucher. The AA travel voucher
is valid for one year from date of issue and may be used as
payment for air travel or travel related service on AA only. Vouchers will not be issued when the change in schedule involves a
flight number change only.
- AMENITIES/SERVICES FOR DELAYED PASSENGERS
Via AA
- Lodging:
Passenger will be provided one night's lodging, or a
maximum allowance for one night's lodging as established
by each location, when an AA flight on which the
passenger is being transported is diverted to an
unscheduled point and the delay at such point is
expected to exceed four hours during the period l0:00
P.M. to 6:00 A.M.
EXCEPTION: Hotel accommodations will not be furnished:
| i) |
| To a passenger whose trip is interrupted at a city which is his/her permanent domicile, or |
| ii) |
|
| When the destination designated on the ticket is: |
And the flight on which the passenger is being transported is diverted to: |
| Baltimore, MD |
Washington, DC (Dulles Airport) |
| Baltimore, MD |
Washington, DC (National Airport) |
| Burbank, CA |
Los Angeles, CA |
| Burbank, CA |
Ontario, CA |
| Burbank, CA |
Long Beach, CA |
| Burbank, CA |
Santa Ana, CA |
| Dallas Love Field, TX |
Dallas/Ft. Worth International, TX |
| Dallas/Ft. Worth International, TX |
Dallas Love Field, TX |
| Ft. Lauderdale, FL |
Miami, FL |
| Houston International, TX |
Houston Hobby, TX |
| Houston Hobby, TX |
Houston International, TX |
| Long Beach, CA |
Burbank, CA |
| Long Beach, CA |
Los Angeles, CA |
| Long Beach, CA |
Ontario, CA |
| Long Beach, CA |
Santa Ana, CA |
| Los Angeles, CA |
Burbank, CA |
| Los Angeles, CA |
Long Beach, CA |
| Los Angeles, CA |
Ontario, CA |
| Los Angeles, CA |
Santa Ana, CA |
| Miami, FL |
Ft. Lauderdale, FL |
| Newark, NJ |
New York, NY |
| Oakland, CA |
San Francisco, CA |
| Oakland, CA |
San Jose, CA |
| Ontario, CA |
Burbank, CA |
| Ontario, CA |
Long Beach, CA |
| Ontario, CA |
Los Angeles, CA |
| Ontario, CA |
Santa Ana, CA |
| San Francisco, CA |
Oakland, CA |
| San Francisco, CA |
San Jose, CA |
| San Jose, CA |
Oakland, CA |
| San Jose, CA |
San Francisco, CA |
| Santa Ana, CA |
Burbank, CA |
| Santa Ana, CA |
Los Angeles, CA |
| Santa Ana, CA |
Ontario, CA |
| Santa Ana, CA |
Long Beach, CA |
| Washington, DC (Dulles Airport) |
Baltimore, MD |
| Washington, DC (Dulles Airport) |
Washington, DC (National Airport) |
| Washington, DC (National Airport) |
Baltimore, MD |
| Washington, DC (National Airport) |
Washington, DC (Dulles Airport) |
| iii) |
| When the destination designated on the passenger ticket is a point shown in Column 1 and the flight on which the passenger is being transported is diverted to a point show in Column 2, AA will provide ground transportation to the original destination airport |
- Extraordinary Circumstances
AA will provide such amenities as are necessary to
maintain the safety and/or welfare of certain passengers
such as invalids, unaccompanied children, the elderly or
others to whom such amenities will be furnished consistent
with special needs and/or circumstances.
- Notwithstanding the provisions of this rule, Carrier will not
accept for any purposes under this rule passenger tickets or
related transportation documents issued by any carrier which is in
substantial default of its interline obligations or which
voluntarily or involuntarily has become the subject of bankruptcy
proceedings (the "defaulting carrier").
EXCEPTION: In the event of a termination of an interline traffic
agreement between AA and another carrier, AA's
practices under this rule with respect to such other
carriers tickets shall not apply to any ticket of such
other carrier issued after the termination of the
interline agreement.
- In the event of a strike or work stoppage which causes any
cancellation or suspension of operations of any other carrier, the
provisions of this rule will not apply with respect to passengers
holding tickets for transportation on that carrier.
- AA may, in the event of a Force Majeure Event, without notice,
cancel, terminate, divert, postpone, or delay any flight or the
right of carriage or reservation of traffic accommodations and
determine if any departure or landing should be made, without any
liability except to refund in the original form of payment in
accordance with involuntary refund rules any unused portion of the
ticket.
As used in this rule "Force Majeure Event" means:
- Any condition beyond AA's control (including, but
without limitation, meteorological conditions, acts
of God, riots, civil commotion, embargoes, wars,
hostilities, disturbances, or unsettled international
conditions), actual, threatened or reported or
because of any delay, demand, circumstances or
requirement due, directly or indirectly, to such
condition; or
- Any strike, work stoppage, slowdown, lockout or any
other labor - related dispute involving or affecting
AA's service; or
- Any government regulation, demand, or requirement; or
- Any shortage of labor, fuel, or facilities of AA or
others; or
- Any fact not reasonably foreseen, anticipated, or
predicted by AA.
- The provision of services in addition of those specifically set
forth in this rule to all or some passengers shall not be
construed as a waiver of AA's rights. Neither shall any delay on
the part of AA in exercising or enforcing its rights under this
rule be construed as a waiver of such rights.
RULE 245AA DENIED BOARDING COMPENSATION - PART I
When the carrier is unable to provide previously confirmed space due to more passengers holding confirmed reservations and tickets on a flight than there are available seats on that flight, the carrier will take the actions specified in the provisions of this rule.
- DEFINITIONS
For the purpose of this rule, definitions of the following terms are as indicated.
- Airport means the airport at which the direct or connecting flight, on which the passenger holds confirmed reserved space, is scheduled to arrive or some other airport serving the same metropolitan area that is served by the former, provided that transportation to the other airport is accepted by the passenger.
- Alternate transportation means air transportation (by an airline licensed by the C.A.B.) Or other transportation used by the passenger which, at the time the arrangement is made, is planned to arrive at the passenger's next scheduled stopover (of 4 hr. or longer) or destination no later than 2 hr. For flights within the united states, including territories and possessions.
- Carrier means
- an air carrier, except a helicopter operator, holding a certificate issued by the C.A.B. Pursuant to section 401(D) (1) and (2) of the act, authorizing the transportation of persons, or
- a foreign route air carrier holding a permit issued by the C.A.B. Pursuant to section 402 of the act authorizing the transportation of persons.
- Confirmed reserved space means space on a specific date and on a specific flight and class of service of a carrier that has been requested by a passenger and that the carrier or its agent has verified, by appropriate notation on the ticket or in any other manner provided by the carrier's tariff, as being reserved for the accommodation of the passenger.
- Comparable air transportation means transportation provided by u.s. Air carriers or foreign air carriers holding certificates of public convenience and necessity or foreign permits issued by the civil aeronautics board.
- Ticket lifting point/boarding area means the point where the passenger's flight coupon is lifted and retained by the carrier.
- Sum of the values of the remaining flight coupons means the sum of the applicable one-way fares or 50% of the applicable round-trip fares, as the case may be, including any surcharges and air transportation taxes, less any applicable discounts.
- Stopover means a deliberate interruption of a journey by the passenger, scheduled to exceed 4 hr., at a point between the place of departure and the place of destination.
- REQUEST FOR VOLUNTEERS
The carrier will request passengers who are willing to do so, to voluntarily relinquish their confirmed reserved space in exchange for compensation in an amount determined by the carrier. If a passenger is asked to volunteer, the carrier will not later deny boarding to that passenger involuntarily unless that passenger was informed at the time he was asked to volunteer that there was a possibility of being denied boarding involuntarily and of the amount of compensation to which he would have been entitled in that event. The request for volunteers and the selection of such persons to be denied space shall be in a manner determined solely by the carrier.
Note : In exchange for the passenger voluntarily relinquishing confirmed space, the carrier may, at its option, compensate the passenger with credit valid for the purchase of transportation in lieu of monetary compensation.
- BOARDING PRIORITIES
If a flight is oversold (more passengers hold confirmed reservations than there are seats available), no one may be denied boarding against his will until airline personnel first ask for volunteers who will give up their reservations willingly, in exchange for a payment of the airline's choosing. If there are not enough volunteers, other passengers may be denied boarding involuntarily, in accordance with the boarding priority of the specific carrier. The boarding priorities for individual carriers are provided below.
Note: the boarding priorities as presented below will appear in the notice provided passengers denied boarding (see paragraph F) below).
Passengers with the highest priority, as listed below, will be the
last to be involuntarily denied boarding. Passengers within any
category will be boarded in the order of presenting themselves for
check-in. Check-in occurs when a passenger presents his/her
ticket for issuance of a boarding pass at any point(s) designated
by the airline for such purpose.
- Passengers checking in 20 or more minutes prior to scheduled
departure will be accommodated as follows:
- Those passengers who will experience a severe hardship
as a result of denied boarding, regardless of fare paid,
for example, passengers needing assistance (physically
handicapped) and unaccompanied children under l2 years
of age. Business commitments will not, of themselves,
constitute a severe hardship.
- Passengers paying First Class fares.
- Passengers paying Business fares.
- Passengers paying full one-way Coach fares.
- Passengers other than those noted in (i), (ii), (iii) or
(iv) above (including tour conductors accompanying a
group) or in (vi) below.
- Travel agency personnel, including tour conductors not
accompanying a group, traveling at reduced fares
provided for such persons in the appropriate tariff.
NOTE: Accompanied children l2 years of age will be
included in the same category as the
accompanying passenger.
- Passengers checking in less than 20 minutes prior to
scheduled departure will be accommodated as follows:
- Those passengers who will experience a severe hardship
as a result of denied boarding, regardless of fare paid,
for example, passengers needing assistance (physically
handicapped) or unaccompanied children under l2 years of
age. Business commitments will not, of themselves,
constitute a severe hardship.
- Passengers paying First Class fares.
- Passengers paying Business Class fares.
- All other passengers on a first come, first served
basis. However, in accordance with Rule 135 (C), all
passengers must present themselves at the loading gate,
for boarding at least ten minutes before scheduled
departure.
- TRANSPORTATION FOR PASSENGER DENIED BOARDING
When the carrier is unable to provide previously confirmed space
the carrier causing the passenger to be delayed will provide
transportation to persons who have been denied boarding, whether
voluntarily or involuntarily, in accordance with the provisions
below.
- Carrier will transport the passenger without stopover on its
next flight on which space is available at no additional cost
to the passenger regardless of class of service.
- If the carrier causing such delay is unable to provide onward
transportation acceptable to the passenger, any other carrier
or combination of carriers, at the request of the passenger,
will transport the passenger without stopover on its (their)
next flight(s) in the same class of service as the
passenger's original outbound flight, or if space is
available on a flight(s) of a different class of service
acceptable to the passenger, such flight(s) will be used
without stopover at no additional cost to the passenger only
if it (they) will provide an earlier arrival at the
passenger's destination, next stopover point, or transfer
point.
- COMPENSATION FOR INVOLUNTARY DENIED BOARDING
In addition to providing transportation as described in paragraph
(D) above, when the passenger who is delayed has not voluntarily
relinquished confirmed reserved space in accordance with
provisions in paragraph (B) above, the carrier causing the delay
will compensate the delayed passenger for the carrier's failure to
provide confirmed space. Compensation will be made in accordance
with the provisions below.
- Conditions for Payment
- The passenger holding a ticket for confirmed space must
present himself for carriage at the appropriate time and
place, having complied fully with the carrier's
requirements as to ticketing, check-in, and
reconfirmation procedures and having met all
requirements for acceptance for transportation published
in carrier's tariff.
- The flight for which the passenger holds confirmed
reserved space must be unable to accommodate the
passenger and departs without him.
EXCEPTION 1: The passenger will not be eligible for
compensation if he is offered accommodations
or is seated in a section of the aircraft
other than that specified on his ticket at no
extra charge. If a passenger is seated in a
section for which a lower fare applies the
passenger shall be entitled to an appropriate refund.
EXCEPTION 2: The passenger will not be eligible for
compensation if his reservation has been
cancelled pursuant to Rule 135(C)--Airport
Check-In Time Limits.
EXCEPTION 3: The passenger will not be eligible for
compensation if the flight on which he/she
holds confirmed reserved space is unable to
accommodate him/her due to substitution of
equipment of lesser capacity when required by
operational or safety reasons.
NOTE: The carrier will inform its passengers of its
tariff rules concerning check-in time limits
by publication in its public timetables or
ticket envelopes, or in some other manner and
that failure to comply with these rules will
result in the cancellation of the passenger's
reservation and will render him ineligible for
denied boarding compensation.
- Amount of Compensation
- AA will tender liquidated damages in the amount of 200%
of the sum of the values of the passenger's remaining
flight coupons of the ticket to the passenger's next
stopover, or if none, to his/her destination, but not
less than CAD 75.00/USD
75.00 and not more than CAD 800.00/USD 800.00.
- However, the compensation shall be 50% of the amount
described above, but not less
than CAD 37.50/USD 37.50 or more than CAD
400.00/USD 400.00 if the carrier arranges for
comparable air transportation, or for other
transportation that is accepted (that is used by the
passenger) which, at the time either arrangement is
made, is planned to arrive at the airport of the
passenger's next stopover, or if none, at the airport of
the passenger's destination earlier than, or in the case
of international transportation, no later than four
hours after the planned arrival.
EXCEPTION: On American Eagle aircraft with 60 or less seats,
the total value of the coupon
in question will be refunded (not to exceed CAD
112.00/USD 100.00) and the passenger will be
transported, free of charge, on the next
available American Eagle flight to his/her
destination or next point of stopover/connection.
The total value of the coupon (not to exceed CAD
112.00/USD 100.00) will be refunded without
regard to the availability of later service or
the passenger's arrival time on that service at
his/her destination or next point of
stopover/connection.
NOTE 1: If the offer of compensation is made by the carrier
and accepted by the passenger, such payment shall
constitute full compensation for all actual or
anticipatory damages incurred or to be incurred by
the passenger as a result of the carrier's failure
to provide passenger with confirmed reserved space.
NOTE 2: Subject to the passenger's approval, carrier will
compensate the passenger with credit valid for the
purchase of transportation in lieu of monetary
compensation. The credit issued will be for a
value equal to or greater than the monetary
compensation. Such credit will be
non-transferable, non-refundable and valid for one
year from the date of issue.
- Time of Offer of Compensation
The offer of compensation will be made by the carrier on the
day and at the place where the failure to provide confirmed
reserved space occurs, and, if accepted, will be receipted
for by the passenger. Provided, however, that when the
carrier arranges, for the passenger's convenience, alternate
means of transportation that departs prior to the time the
offer can be made to the passenger, the offer shall be made
by mail or other means within 24 hours after the time the
denied boarding occurs.
- NOTICE PROVIDED PASSENGERS
The following written notice shall be provided all passengers who
are denied boarding involuntarily on flights on which they hold
confirmed reserved space. Blanks that appear in parentheses in
the notice below will be completed in the actual notice provided
passengers, with the full name of the applicable carrier and with
specific boarding priorities for each carrier, as is appropriate.
NOTE: For the purpose of this rule, specific boarding priorities
for each carrier are provided in paragraph (C) above.
COMPENSATION FOR DENIED BOARDING
If you have been denied a reserved seat on (__________) Airlines,
you are probably entitled to monetary compensation. This notice
explains the airline's obligations and the passenger's rights in
the case of an oversold flight, in accordance with regulations of
the U.S. Department of Transportation.
VOLUNTEERS AND BOARDING PRIORITIES
If a flight is oversold (more passengers hold confirmed
reservations than there are seats available), no one may be denied
boarding against his or her will until airline personnel first ask
for volunteers who will give up their reservations willingly, in
exchange for a payment of the airline's choosing. If there are
not enough volunteers, other passengers may be denied boarding
involuntarily, in accordance with the following boarding priority
of (__________) Airlines: (__________)
COMPENSATION FOR INVOLUNTARY DENIED BOARDING
If you are denied boarding involuntarily, you are entitled to a
payment of "denied boarding compensation" from the airline unless
(l) you have not fully complied with the airline's ticketing,
check-in, and reconfirmation requirements, or you are not
acceptable for transportation under the airline's usual rules and
practices; or (2) you are denied boarding because the flight is
cancelled; or (3) you are denied boarding because a smaller
capacity aircraft was substituted for safety or operational
reasons; or (4) you are offered accommodations in a section of
the aircraft other than that specified in your ticket, at no extra
charge. (A passenger seated in a section for which a lower fare
is charged must be given an appropriate refund.); or (5) the
airline is able to place you on another flight or flights that are
planned to reach your destination within one hour of the scheduled
arrival of your original flight.
AMOUNT OF DENIED BOARDING COMPENSATION
Passengers who are eligible for denied boarding compensation
must be offered a payment equal
to the sum of the face value of their ticket coupons, with a
CAD 37.50/USD 37.50 minimum
and CAD 400.00/USD 400.00 maximum. However if the airline
cannot arrange "alternate transportation" (see below) for the passenger, the
compensation is doubled CAD 75.00/USD 75.00 minimum, CAD 800.00/USD 800.00
maximum). The "value" of a ticket coupon is the one way fare
for the flight shown on the coupon, including any surcharge and
air transportation tax, minus any applicable discount. All
flight coupons, including connecting flights, to the
passenger's destination or first 4-hour stopover are used to
compute the compensation.
"Alternate Transportation" is air transportation provided by an
airline licensed by the C.A.B. or other transportation used by
the passenger which, at the time the arrangement is made, is
planned to arrive at the passenger's next scheduled stopover
(of 4 hours or longer) or destination no later than 4 hours
after the passenger's originally scheduled arrival time.
EXCEPTION: On American Eagle aircraft with 60 or less seats,
the total value of the coupon
in question will be refunded (not to exceed CAD
112.00/USD 100.00), and the passenger will be
transported, free of charge, on the next available
American Eagle flight to his/her destination or
next point of stopover/connection. The
total value of the coupon (not to exceed CAD
112.00/USD 100.00) will be refunded without
regard to the availability of later service or the
passenger's arrival time on that service at his/her
destination or next point of stopover/connection.
METHOD OF PAYMENT
The airline must give each passenger who qualifies for denied
boarding compensation, a payment by check or draft for the
amount specified above, on the day and place the involuntary
denied boarding occurs. However, if the airline arranges
alternate transportation for the passenger's convenience that
departs before the payment can be made, the payment will be
sent to the passenger within 24 hours. The air carrier may
offer free tickets in place of the cash payment. The passenger
may, however, insist on the cash payment, or refuse all
compensation and bring private legal action.
PASSENGER'S OPTIONS
Acceptance of the compensation may relieve (__________)
Airlines from any further liability to the passenger caused by
its failure to honor the confirmed reservation, however the
passenger may decline the payment and seek to recover damages
in a court of law or in some other manner.
RULE 255AA REROUTING - WHEN ALLOWED
- Fare Applicable to Rerouting or Change in Destination.
- Passenger may change the routing and/or the ultimate
destination designated on his ticket in accordance with
Paragraph (2) below, PROVIDED that, after transportation has
commenced, a one way ticket will not be converted into a
round trip, circle trip or open jaw trip ticket.
- (Via AA) Except as otherwise provided in Rule 240
(Flight Delays/Cancellations), the fare and charges
applicable to any changes in itinerary, fare basis, or
change in ultimate destination, made at the passenger's
request at an office of AA prior to arrival at the
ultimate destination named on the original ticket, shall
be the fare and charges in effect on the date the
revised routing and/or ultimate destination is entered
on the passenger's new ticket.
- Fare Applicable to Upgrading Class of Service While in Flight
- When a passenger who paid the full one way fare for
transportation in the Coach compartment of a combination
First Class and Coach aircraft desires to move into the First
Class compartment while in flight AA will permit such
passenger to move into the First Class compartment, subject
to the fare differential specified in Paragraph (2) below.
- The applicable fare to be collected will be the difference
between:
- the applicable one-way Coach fare from the passenger's
point of origin on such flight to the last scheduled
stop prior to the passenger's request to move to the
First Class compartment plus the one-way First Class
fare from such stop to the passenger's destination, on
the flight and
- the applicable one-way Coach fare between the
passenger's point of origin and destination on such
flight.
- The acceptance of such passenger in the First Class
compartment for the travel beyond the next scheduled stopping
point of the flight will be subject to the availability of
space.
- Discounts will not apply.
- Notwithstanding the provisions of this rule, Carrier will not
accept for any purposes under this rule passenger tickets or
related transportation documents issued by any carrier which is in
substantial default of its interline obligations or which
voluntarily or involuntarily has become the subject of bankruptcy
proceedings ("the defaulting carrier").
EXCEPTION: Notwithstanding the provisions of this paragraph,
tickets issued by the defaulting carrier or its sales
agent prior to the default will be reissued/rerouted
solely for transportation over the lines of AA to the
extent such tickets originally specified
transportation via AA. When tickets are accepted, no
adjustments in fare will be made which would require
AA to refund money to the passenger.
- AA shall have no obligation to reroute another carrier's ticket
which does not reflect a confirmed reservation on AA, unless the
issuing carrier reissues the ticket for any change in routing. In
the event such carrier is not available to reissue the ticket, AA
reserves the right to reroute the passengers only over its own
lines between the points named on the original ticket.
RULE 260AA REFUNDS - INVOLUNTARY
- The amount carrier will refund upon surrender of the unused
portion of the passenger's ticket pursuant to Rules 30, 34, and 35
(REFUSAL TO TRANSPORT), 50 (ACCEPTANCE OF CHILDREN), 235 (FAILURE
TO OPERATE ON SCHEDULE), 34 or 240 (FAILURE TO OPERATE ON
SCHEDULE) will be:
- If no portion of the ticket has been used:
AA will refund an amount equal to the fare and charges
applicable to the ticket issued to the passenger.
EXCEPTION 1: Tickets for transportation via AA which have
been issued against a credit card will be
refunded only to the person to whom such
credit card has been issued.
EXCEPTION 2: AA shall not be obligated to refund any
portion(s) of a ticket which does not reflect
a confirmed reservation on an AA flight
involved in a schedule irregularity, unless,
such ticket was issued by AA.
- If a portion of the ticket has been used:
- Refund on one way fares will be equal to the lowest
applicable direct one-way fare for the classes of
service paid (less the same rate of discount that was
applied in computing the original fare and charges) for
the inflow segment.
- Refund on round trip fares will be equal to 50 percent
of the applicable round trip fare for the class of
service paid, (less the same rate of discount if any,
that was applied in computing the original fare and
charges) for the unflown segment.
- The unflown segment will be calculated from the point of
termination to the destination named on the ticket or to
the point at which air transportation is to be resumed
via,
- The routing specified on the ticket, if the point of termination was on the routing of the ticket, or
- The routing of any carrier(s) operating direct
service between such points if the point of
termination was not on the routing specified on the
ticket.
- When the point of termination occurs on a portion of the
routing for which no fare of the type (fare basis) paid
by the passenger is published between the point of
termination and the passenger's destination or stopover
point, the amount of the refund will be the same
proportion of the normal coach (Y) fare published
between the point of termination and the passenger's
destination or next stopover point, as the fare paid is
of the normal coach (Y) fare between the passenger's
point of origin or previous stopover point and
destination or next stopover point.
- In no event will the amount of the refund be greater
than the amount paid from the last point of stopover to
the next point of stopover to the next point of
stopover/final destination.
- AA shall not be obligated to refund any portion(s) of a
ticket which does not reflect a confirmed reservation on
an AA flight involved in a schedule irregularity,
unless, such ticket was issued by AA.
- The carrier will make no refund when the destination on the
passenger's ticket is the point in Column A, and the flight
on which the passenger is being transported terminates at the
point in Column B or vice versa.
| COLUMN A |
COLUMN B |
| Baltimore |
Washington, D.C.
(Dulles or Regan Airports) |
Washington, D.C.
(Dulles Airport)
|
Washington, D.C.
(Regan Airport) |
| Newark |
New York, N.Y.
(J.F. Kennedy or LaGuardia Airports) |
New York, N.Y.
(J.F. Kennedy Airport)
|
New York, N.Y
(LaGuardia Airport) |
| Oakland |
San Francisco |
| Oakland |
San Jose |
| San Francisco |
San Jose |
| Fort Lauderdale |
Miami |
| Burbank |
Los Angeles |
| Burbank |
Long Beach |
| Burbank |
Ontario |
| Burbank |
Santa Ana |
| Long Beach |
Los Angeles |
| Long Beach |
Ontario |
| Long Beach |
Santa Ana |
| Santa Ana |
Los Angeles |
| Santa Ana |
Ontario |
| Los Angeles |
Ontario |
- Substitution of Aircraft,. When for operational reasons, a
passenger holding a First Class ticket with confirmed reservations
entered thereon is accommodated on other than First Class
aircraft, as designated in Aircraft Type and Seating Configuration
Tariff No. TS-2, C.T.C. (A) No. 111, C.A.B. No. 220, which has
been substituted for First Class aircraft, AA, will refund to the
passenger the difference between:
- an amount equal to the involuntary refund value of the unused
portion of the ticket (determined in accordance with
paragraph (A) applicable from the point of substitution to
the passenger's destination, next transfer point or point at
which First Class service is to be resumed, whichever occurs
first, and
- .
- if carrier operates Coach service between such points,
the applicable Coach fare between such points, or
- if carrier does not operate Coach service between such
points, 75% of the lowest direct one way First Class
fare between such points.
EXCEPTION 1: Carrier will make no refund when the
amount described in subparagraph (2)
exceeds the amount described in
subparagraph (1).
EXCEPTION 2: When the passenger is accommodated on
Economy service where an Economy fare is
published, AA will refund the difference
between the amount described in
subparagraph (1) and the applicable
Economy fare for the transportation used.
- In the event of a termination of an interline traffic agreement
between AA and another carrier, AA's practices under this rule
with respect to such other carriers tickets shall not apply to any
ticket of such other carrier issued after the termination of the
interline agreement.
RULE 270AA REFUND – VOLUNTARY
- General When Rule 35 (REFUSAL TO TRANSPORT), Rule 50 (ACCEPTANCE
OF CHILDREN) or Rule 240 (FLIGHT DELAYS/CANCELLATIONS) is not
applicable, the carrier which issued a ticket, or any carrier
named in the routing shown on a ticket will, at the request of the
passenger, and upon surrender of the unused portion of this
ticket, refund to the passenger on the following basis:
- If no portion of the ticket has been used, the refund will be
an amount equal to the fare and charges applicable to the
ticket issued to the passenger.
- If a portion of the ticket has been used, the refund will be
an amount equal to the difference between the fare and
charges applicable to the ticket issued to the passenger and
the fare and charges applicable to the transportation of the
passenger covered by the
used portion of the ticket.
- Any applicable administrative service charge or change fee
will be deducted from the refund amount in 1) or 2) above.
- For nonrefundable fare tickets any carrier-imposed surcharge
/Q/ or service fee /YQ YR/ that has been collected will be
nonrefundable.
- For nonrefundable tickets upon written request, American will
refund taxes and fees not imposed by the airline, collected
at the time of sale of nonrefundable tickets that are not
used for travel, as follows. Taxes or fees will not be
refunded if the airline's obligation to remit the tax or fee
arises by virtue of its collection of the tax or fee (as
opposed to actual travel by the passenger). All taxes and
fees imposed by the United States government fall within this
category. Taxes or fees will be refunded if the airline's
obligation to remit the tax or fee depends upon use of the
ticket for travel.
- In the event of death of the passenger if no portion of the
ticket has been used, the refund will be an amount equal to
the fare and charges applicable to the ticket issued to the
passenger, and any change fee applicable to the fare paid
will be waived. If a portion of the ticket has been used,
the 50% of the round trip paid will be deemed refundable to
such passenger's estate and any change fee applicable to the
fare paid will be waived.
NOTE: These waivers will also apply in the event of the
death of an immediate family member as defined in Rule
5 or traveling companion. Refunds will be in the form
of a nonrefundable travel voucher valid for future
travel on AA. A copy of the death certificate is
required.
- AA assumes no obligation to issue a voluntary refund, unless
such ticket was issued on AA ticket stock. The term "AA
ticket stock" means tickets printed or imprinted with the AA
carrier code (001) as part of the ticket serial number.
- AA will strive to process eligible refunds in the time frames
set out below, upon receipt
of all required information. Some tickets are not
refundable. Refunds for electronic tickets can be obtained
by contacting AA Reservations or through the refund section
of AA's website at AA.com. Refunds on tickets (paper or
electronic) less than $3,000 USD can be obtained at any of
AA's U.S. airport or city ticket offices. All other refund
requests should be directed to American Airlines Passenger
Refund Services. For all eligible tickets purchased within
the U.S. with a credit card or cash, refunds will be provided
within seven business days of receipt of the required refund
information. (The credit card refund may take up to two
billing cycles before appearing on the credit card
statement). Tickets purchased with a check will be refunded
within 20 days of receipt of the required information. Note:
Certain refund requests cannot be accommodated in the time
frames above.
- For example, lost ticket refunds must be held for 90
days to ensure they are not found or used.
- Tickets with adjustments (for example, customer buys a
first class ticket but actually travels in the main or
coach cabin) require that AA verify the itinerary and
class of service unflown, which can take up to 45 days.
- Tickets purchased outside the U.S. require special
handling to ensure that currency conversions rates are
calculated correctly.
Refunds for credit card purchases will be made only to the credit
card account. Service charges
are collected for some refunds (for example, lost tickets). AA
assumes no responsibility for any special, incidental or
consequential damages for instances in which AA does not meet our
goals for processing refunds. To ensure a prompt refund, the
customer must submit all required documentation and information,
including:
- Valid ticket submitted to AA before expiration date (tickets
expire one year after the date of issue)
- For paper tickets, original unused flight coupons
- For electronic tickets, ticket number
- Brief written explanation
- Customer's name, address and telephone number(s)
- Form of payment used to purchase the ticket.
- Person to Whom Refund is Made Except as provided below, carrier
will refund in accordance with this rule to the person named as
the passenger on the ticket.
EXCEPTION 1: Tickets Refundable to Purchaser only.
| REFUND OF TICKETS AS DESCRIBED BELOW: |
WILL BE MADE ONLY TO: |
| In exchange for a Prepaid Ticket Advice and/or Miscellaneous Charge Order |
The purchaser of the Prepaid Ticket Advice and/or Miscellaneous Charge Order |
| Under a Universal Air Travel Plan referred to in Section III in Credit Plan Tariff No. CP-1, N.T.A (A) No. 43 issued by Airline Tariff Publishing Company, Agent. |
The subscriber against whose account the ticket was charged |
| Against a Transportation Request, issued by a government agency, other than a U.S. government agency |
The government agency which issued the transportation request |
| Against a U.S. Government Transportation Request |
The U.S. Government Agency which issued the U.S. Government Transportation Request with a check payable to the Treasurer of the United States |
| Tickets for transportation issued against a credit card referred to in Credit Plan Tariff No. CP-1, N.T.A. (A) No. 43 issued by Airline Tariff Publishing Company, Agent |
Account of the person to whom such credit card has been issued |
EXCEPTION 2: Tickets Refundable to Person Other Than Passenger
If at the time of purchase, the purchaser
designates on the ticket another person to whom
refund shall be made, the refund will be made to
the person so designated. A refund made in
accordance with this procedure to a person
representing himself as the person so designated in
the ticket or exchange order shall be deemed a
valid refund and the carrier will not be liable to
the true passenger for another refund.
EXCEPTION 3: If, at the time of application for refund, evidence
is submitted that a company purchased the ticket on
behalf of its employee or the travel agent has made
refund to its client, such refund will be made
directly to the employee's company or the travel
agent.
- Lost Tickets
- Amount of Refund When a passenger loses his ticket, or the
unused portion thereof, the carrier which issued the ticket
will make a refund to the passenger in the following amounts,
as applicable:
- If no portion of the ticket has been used, refund will
be an amount equal to the fare and charges paid.
- If a portion of the ticket has been used, and
- the passenger has purchased a new ticket covering
the same transportation as that covered by the
unused portion of the lost ticket, refund will be
an amount equal to the fare and charges paid for
such new ticket.
- the passenger has not purchased a new ticket
covering the same transportation as that covered by
the unused portion of the lost ticket, refund will
be an amount equal to the difference between the
fare and charges paid and the fare and charges
applicable to the transportation of the passenger
covered by the used portion of the ticket.
- Application for Refund
- Time Limit Refund will be made in accordance with (1)
above provided application therefore has been made not
later than one month after the expiration date of the
lost ticket.
- Form of Application Application must be made on forms
prescribed by carrier for such refunds.
- Previous Use or Refund Refund will be made only
provided that the lost ticket or lost portion thereof
has not previously been honored for transportation or
refunded to any person.
- Indemnity Carrier will make such refund only provided
that the person to whom refund is made agrees, in such
form as may be prescribed by the carrier, to indemnify
carrier for any loss or damage which it may sustain by
reason of such refund.
- Service Charge The following carriers will impose a service
charge, as shown below, per ticket for handling such request
for refund of a lost ticket:
NOTE: This charge will also apply to the replacement of a
lost ticket.
| |
U.S. CURRENCY |
CAD CURRENCY |
| AA |
100.00 |
112.00 |
EXCEPTION: No service charge will be imposed for Military
passengers when transportation is paid for with a
U.S. Government Transportation Request (Form No.
1169).
- Aged Refunds
Airline tickets, whether in paper or electronic form, are valid
for transportation up to
one year from the date on which transportation commences at the
point of origin designated on the original ticket; or if no
portion of the ticket is used, one year from the date of issuance
of the original ticket. With the exception of those tickets
designated as wholly non-refundable, tickets are valid for refund
up to three years from the date of the issuance of the original
ticket.
In addition to all other applicable charges, a ticket that is
valid for refund, but not valid
for transportation, shall be assessed a USD 100.00/CAD 112.00
service charge.
- Notwithstanding the provisions of this rule, the carrier will not
accept for any purposes under this rule, passenger tickets or
related transportation documents issued by any carrier which is in
substantial default of its interline obligations or which
voluntarily or involuntarily has become the subject of bankruptcy
proceedings.
- In the event of a termination of an interline traffic agreement
between AA and another carrier, AA's practice under this rule with
respect to such other carriers tickets shall not apply to any
ticket of such other carrier issued after the termination of the
interline agreement.
RULE 275AA REFUNDS INVOLVING FOREIGN CURRENCY
Export Control Carrier reserves the right to refuse to make any refund
authorized by this tariff in a currency other than that used in the
purchase of the ticket to be refunded or at a place other than that at
which payment for such ticket was made.
RULE 390AA PREPAID TICKET ADVICE CHARGES
AA will impose a service charge of USD 100.00/CAD 112.00 for each
prepaid issued.
EXCEPTION: The prepaid ticket advice service charge will not apply
for:
- U.S. federal government contract fares when prepayment
is made by GTR Form 1169 or Mastercard starting with
"5568" followed by a 0, 1, 2 or 3 or by a Visa card
with a "4486" or "4716" followed by a 0, 1, 2, or 3 or
for prepayment made by the Federal U.S. government for
official business.
- Passengers traveling on Washington state contract fares
paid by the state of Washington for official state
business.
- Passengers travelling on military, military spouse or
military dependent fares.